Tylan Credit
Beaumont ,TX
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Panda Express. Demonstrated cash handling accuracy and exceptional team collaboration. Increased repeat business through relationship building and outstanding service. Skilled in resolving complaints, boosting loyalty, and ensuring transactional integrity. Showcases reliability, empathy, and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Cashier/cook
Panda Express
11.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
McAllister's Deli
11.2019 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
Currently Enrolled - Business Management
Lamar University
Beaumont, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
Timeline
Cashier/cook
Panda Express
11.2021 - Current
Cashier
McAllister's Deli
11.2019 - 12.2021
Currently Enrolled - Business Management
Lamar University
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