Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tylan Ratliff

Atlanta,Georgia

Summary

As an Operations Manager, I am a highly effective and dependable professional with a proven track record of excelling in challenging and critical situations. My ability to multitask and provide exceptional support is a valuable asset to any team. I pride myself on being an adaptable and transformational leader, capable of thriving in demanding environments. My motivation is relentless, and I am dedicated to continually developing my skills and advancing professionally. I actively engage in knowledge-building through training and workshops to stay at the forefront of industry best practices. In my role as an Operations Manager, I have consistently demonstrated self-motivation. I excel in collaborating with consultants, area leaders, and employees to streamline processes and enhance efficiency while effectively managing costs. I am renowned for my exceptional organizational skills and meticulous attention to detail, consistently achieving and surpassing business objectives. My expertise extends to operational and budget management techniques, and I am committed to applying this knowledge to drive project success and meet financial targets. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

5
5
years of professional experience

Work History

Operations Manager, II

Amazon
08.2021 - Current
  • Leading, coaching, and managing a team of 300 Amazon associates to ensure efficient and effective operations
  • Designing and implementing recognition programs to motivate and engage the workforce
  • Emphasizing safety procedures and compliance with OSHA regulations to maintain a secure work environment
  • Developing performance goals and targets to meet customer demand while upholding accuracy and quality standards
  • Evaluating and optimizing workflows to incorporate best practices, reduce costs, and boost staff motivation and satisfaction
  • Leveraging technology to enhance operational efficiency and real-time tracking of tasks
  • Overseeing day-to-day operations by implementing short-term and long-term strategies to achieve business plan and profitability goals
  • Enhancing employee morale and communication within the management team through the implementation of employee recognition and rewards practices
  • Monitoring and assessing performance using Key Performance Indicators (KPIs) and relevant metrics
  • Implementing corrective actions in response to adverse KPI trends.

Financial Representative

Peachtree Planning
04.2019 - 04.2020
  • Delivered personalized financial advice and expertly aligned financial products with customers' unique needs and objectives
  • Conducted comprehensive analyses of all financial activities and provided recommendations to ensure clients' financial security
  • Vigilantly monitored market trends, identified prospective customer leads, and consistently met sales targets
  • Engaged in in-depth discussions with customers to address their financial concerns, answer questions, and cater to their financial needs.

Education

Master of Public Administration - Non-profit Leadership & Management

Clark Atlanta University
Atlanta, Georgia
05.2021

Bachelor of Science in Business Administration - Financial Economics

Troy University
Troy, Alabama
07.2018

Skills

  • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Exceptional interpersonal skills
  • Strong communication, planning, time-management, and follow-through abilities
  • Effective at conveying ideas and instructions
  • Skilled in clear communication and conflict resolution
  • Efficient, productive, flexible, and resourceful problem solver
  • Experience working with non-profit organizations
  • Articulate, team-oriented, adaptable, and collaborative
  • Capable of working independently with minimal supervision, as well as in a team setting
  • Detail-oriented with the ability to see the big picture
  • Able to multitask effectively under pressure while meeting deadlines
  • Excellent organizational skills for planning and executing projects from start to finish

Timeline

Operations Manager, II

Amazon
08.2021 - Current

Financial Representative

Peachtree Planning
04.2019 - 04.2020

Master of Public Administration - Non-profit Leadership & Management

Clark Atlanta University

Bachelor of Science in Business Administration - Financial Economics

Troy University
Tylan Ratliff