Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tylan Thomas

Gainesville,FL

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

5
5
years of professional experience

Work History

Store Manager

Lids Hat World
09.2021 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Operations Associate

Kohl's
08.2019 - 09.2021
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
  • Collaborated with other departments to establish smooth implementation of operational processes and procedures.
  • Followed shipping and receiving procedures for goods and materials.
  • Operated pallet jack to move unloaded goods to correct locations in warehouse.

Grounds Maintenance Landscaper

Idle Creek Banquet Center
05.2020 - 08.2021
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Edged and mowed lawns, flowerbeds and landscape features.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Operated landscaping equipment with focus on safety and machine longevity.

Sales Associate

Kohl's
06.2018 - 06.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Bachelor of Arts - Sports Management

University of Florida
Gainesville, FL
08.2024

Associate of Arts - Sports Management

Santa Fe College
Gainesville, FL
06.2021

Skills

  • Payroll Management
  • Budget Administration
  • Partnership Building
  • Hourly Shift Management
  • Team Leadership and Coaching
  • Training and Mentoring
  • Personnel Development
  • Physically Fit
  • Customer Service
  • Heavy Lifting
  • Promotional Support
  • Sales Development

Accomplishments

  • Consistently met or exceeded key performance indicators (KPIs) including sales, conversion rates, custom product sales percentage, and email acquisition.
  • Recruited 2 successful new managers within one year.
  • Promoted to Store manager within first year of employment
  • Implemented training programs which enhanced staff performance in customer service, embroidery machine operation, and customer conversion.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Store Manager

Lids Hat World
09.2021 - Current

Grounds Maintenance Landscaper

Idle Creek Banquet Center
05.2020 - 08.2021

Operations Associate

Kohl's
08.2019 - 09.2021

Sales Associate

Kohl's
06.2018 - 06.2019

Bachelor of Arts - Sports Management

University of Florida

Associate of Arts - Sports Management

Santa Fe College

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Tylan Thomas