Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tylea Walker

Temple

Summary

Adaptable and customer-focused professional with experience in fast-paced environments across food service, retail, and tech. Proven ability to lead teams, manage high-pressure shifts, and provide outstanding service, whether managing a restaurant overnight, fulfilling hundreds of online orders, or guiding guests through the latest Apple products and entertainment trends. Skilled in team leadership, order fulfillment, cash handling, POS systems, and customer engagement. Known for reliability, strong communication, and the ability to quickly learn and adapt across roles.

Overview

5
5
years of professional experience

Work History

Tech Expert & Entertainment Specialist

Target
08.2022 - Current
  • Specializing in Apple products, offering detailed knowledge and support for iPhones, iPads, MacBooks, and related accessories.
  • Provided tailored tech recommendations and troubleshooting support, helping guests feel confident in their purchases.
  • Maintained deep knowledge of video games, movies, music, and books, assisting guests with entertainment-related needs.
  • Supported merchandising, product launches, and restocking for electronics and entertainment departments.
  • Delivered excellent guest service during peak shopping seasons, including Black Friday and back-to-school.

Fulfillment Expert

Target
08.2022 - Current
  • Picked, packed, and prepared online orders with speed and accuracy, ensuring timely fulfillment for same-day and next-day services while on a time limit.
  • Worked extended and early morning shifts during peak retail periods (holidays, back-to-school), consistently meeting high-volume demands.
  • Used handheld devices and inventory systems to manage workflow and maintain stockroom efficiency.
  • Assisted guests with order pickup, delivery questions, and in-store navigation.
  • Helped restock and organize merchandise across departments, supporting both backroom and sales floor operations.

Night Shift Manager / Server

Denny's
10.2020 - 08.2022
  • Progressed from Server to Night Shift Manager, taking on leadership responsibilities while continuing to provide high-quality guest service.
  • Managed nightly operations, including supervising staff, handling guest concerns, and ensuring a safe, clean, and efficient environment during overnight shifts.
  • Trained new team members on service procedures, safety protocols, and closing duties.
  • Delivered attentive and accurate service in a fast-paced, high-volume environment, regularly balancing multiple tables and responsibilities.
  • Maintained cleanliness and health code standards, processed cash and card transactions, and ensured smooth coordination between front-of-house and kitchen staff.
  • Recognized for professionalism, adaptability, and dedication to a consistent guest experience.

Education

Bachelor of Arts - Clinical Psychology

University of Mary Hardin-Baylor
Belton, TX
12-2026

Associate of Arts - Psychology

Temple College
Temple, TX
12-2023

Skills

  • Customer Service & Communication
  • Team Leadership & Staff Training
  • Apple Product Expertise
  • Retail Technology & POS Systems
  • Fulfillment & Inventory Operations
  • Conflict Resolution & Problem Solving
  • Entertainment Media & Gaming Knowledge
  • Time Management & Shift Flexibility

Timeline

Tech Expert & Entertainment Specialist

Target
08.2022 - Current

Fulfillment Expert

Target
08.2022 - Current

Night Shift Manager / Server

Denny's
10.2020 - 08.2022

Bachelor of Arts - Clinical Psychology

University of Mary Hardin-Baylor

Associate of Arts - Psychology

Temple College

Similar Profiles

CREATE PROFILE