Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tylee Burkett

Manchester,NJ

Summary

District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

23
23
years of professional experience

Work History

Multi Unit Manager

Starbucks
10.2023 - Current
  • Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
  • Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
  • Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
  • Improved customer experience across all locations by conducting regular audits, analyzing feedback, and addressing areas for improvement.

District Manager

Sports Fever (previously AASF 2002-2017)
02.2017 - 08.2023
  • Supervised 4 locations with revenues exceeding $6 million while enforcing high-quality standards of operation.
  • Exceeded sales targets by 5-8% yearly with well-developed sales strategies and empowering team coaching.
  • Located, developed, and promoted talented managers to their optimal potential, boosting sales in my district to the top 10% in the company.
  • Coordinated with other district managers to strategize greater performance within each district, resulting in a 7% sales growth average company wide.
  • Collaborated with upper management and district managers to improve shrink across company by $14k
  • Built relationships with customers and community to establish long-term business growth while maintaining a 90% customer satisfaction rating in my district.

Store Manager

All American Sports Fan
11.2002 - 02.2017
  • Hired, trained, and scheduled staff while keeping budgetary payroll costs one of the lowest in the company.
  • Exceeded sales goals by 3% quarterly and minimized shrinkage through excellent customer service and sales techniques.
  • Daily sales tracking, weekly sales reports, and weekly deposits and maintaining the lowest discrepancy rate in the company
  • Implemented a social media platform and marketing campaign boosting sales 6% company wide the first month.
  • Oversaw employee performance with yearly reviews, corrected problems, and increased efficiency to maintain productivity targets.
  • Conducted yearly inventories on product over $2 million while sustaining low shrink percentages.

Education

Bachelor of Science - Criminal Justice

University of Phoenix
Tempe, AZ
06.2012

Skills

  • Business Planning
  • Strategic Planning
  • Business Administration
  • Customer Service
  • Staff Management
  • Performance Tracking and Evaluations
  • Marketing Campaigns
  • Retail Inventory Management
  • District Growth Management
  • Sales Forecasts

Accomplishments

  • Fastrack from sales associate to store manager within 8 months from hire.
  • Awarded manager of the year in 2008 and 2012 for retail stores of Solano County in California.
  • Implemented the companies social media and marketing campaigns in 2005.

Timeline

Multi Unit Manager

Starbucks
10.2023 - Current

District Manager

Sports Fever (previously AASF 2002-2017)
02.2017 - 08.2023

Store Manager

All American Sports Fan
11.2002 - 02.2017

Bachelor of Science - Criminal Justice

University of Phoenix

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Tylee Burkett