Organized professional with extensive experience in office administration and team support. Demonstrated proficiency in time management and inventory control, ensuring accurate client records and streamlined operational workflows. Proven ability to enhance efficiency and productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist/Patient Care Coordinator
Bourgeois Physical Therapy Sports and Rehab
Prairieville, Louisiana
11.2023 - Current
Organized daily calendars and appointments, facilitating seamless office operations.
Managed administrative tasks, including document management and letter preparation.
Updated client records to ensure accuracy in account maintenance.
Accurately entered data into various systems, adhering to deadlines.
Maintained confidential client files in compliance with company policies.
Processed payments and promptly updated account balances.
Greeted patients and visitors warmly, enhancing the office atmosphere.
Monitored office supplies inventory, placing orders as needed.
Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
Assisted in developing social media campaigns to enhance brand visibility.
Supported project management by tracking timelines and deliverables for marketing initiatives.
Analyzed customer feedback to refine marketing strategies and improve engagement efforts.
Processed and invoiced records requests from patients, providers, and third parties.
Scheduled staff shifts to ensure adequate coverage and operational efficiency.
Team Member
Chick-Fil-A
Baton Rouge, Louisiana
03.2019 - 08.2021
Collaborated with team members to ensure efficient workflow during peak hours.
Monitored inventory levels and restocked supplies as needed.
Maintained a clean and organized work area throughout shift.
Worked hard to learn required tasks quickly to maximize performance.
Upheld high standards of productivity and quality in operations.
Collaborated with team members to achieve project milestones within set deadlines.
Handled cash transactions accurately at the register.