Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
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TYLEE HOLKER

Summary

Energetic and personable individual with exceptional communication and multitasking skills honed at Red Robin. Focus on ensuring customer satisfaction by adeptly managing dining and takeout experiences in a fast-paced environment. Proven team player who handles pressure and adapts to change seamlessly, creating a welcoming atmosphere for customers and colleagues. Strong work ethic and highly motivated to contribute combined knowledge and skills to enhance business performance. Leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives, whether working independently or as part of a team. Resourceful and results-driven with a passion for growth and efficiency, always striving to meet company needs and increase service value.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Travel CNA

Nursa
01.2024 - Current
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Responded quickly and calmly in emergency situations.
  • Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.

CNA

Sandy Health And Rehab
08.2024 - 12.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

CNA

Sandstone Healthcare Center
03.2024 - 07.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Host/expo/to go

Red Robin
11.2021 - 06.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

Utah State University
Logan, UT

High School Diploma -

Real Salt Lake Academy HS
Herriman, UT
05-2023

Skills

  • Problem Solving Abilities
  • Active Listening
  • Adaptable to Change
  • Conflict Resolution
  • Positive Attitude
  • Empathy and Understanding
  • Multitasking Proficiency
  • Exceptional Communication
  • Team Player Mentality
  • Compassion and empathy
  • Complaint Handling
  • Multitasking proficiency
  • Flexible and Adaptable
  • Vital signs monitoring
  • Customer service
  • Patient care
  • Maintaining confidentiality
  • Compassionate care
  • Compassionate communication
  • Team player mentality
  • Patient transfers
  • Adaptable to change
  • Basic life support
  • Recording vital signs
  • Wound care
  • Critical thinking

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Basic Life Support Certification (BLS)
  • UT Driver's License
  • Basic UT Food Safety/Food Handler's Card

Personal Information

Title: CNA

Languages

Spanish
Professional Working

Timeline

CNA

Sandy Health And Rehab
08.2024 - 12.2024

CNA

Sandstone Healthcare Center
03.2024 - 07.2024

Travel CNA

Nursa
01.2024 - Current

Host/expo/to go

Red Robin
11.2021 - 06.2023

Utah State University

High School Diploma -

Real Salt Lake Academy HS

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TYLEE HOLKER