Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Bartender

Tylee Rich

Hudson,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking, with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Brand Ambassador

Vaporesso
02.2024 - Current


  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Developed lasting connections with industry professionals.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
  • Increased sales by effectively communicating product benefits.

Bartender

Snappers Grill & Comedy Club
04.2022 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Processed payments accurately and efficiently with POS system.

Bartender

The Salty Pelican Bar And Grill
02.2021 - 12.2021
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Attended regular training sessions to stay updated on new products or trends.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Banquet Bartender

The Omni Plantation
06.2019 - 04.2020
  • Prepared cocktails for banquet events according to recipes and customer requests.
  • Assisted in setting up the banquet hall prior to events; arranged tables and chairs, set up buffet stations and decorated according to event specifications.
  • Provided excellent customer service by engaging in friendly conversations with guests while mixing drinks.
  • Maintained a professional appearance at all times while adhering to company policies regarding uniforms.
  • Monitored inventory levels throughout shift; reported low stock levels to management team so additional supplies could be ordered promptly.
  • Greeted customers upon their arrival at the bar; took orders accurately while providing helpful suggestions when requested.

Bar Manager

Canoe Club Lakeside Grill
08.2011 - 12.2019
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.

Education

High School Diploma -

Lees Summit North High School
Lee's Summit, MO
05.2006

Skills

  • Menu Memorization
  • Payment Processing
  • Suggestive Selling
  • Organizational Ability
  • Performance Improvement
  • Outstanding Customer Service
  • Sales Expertise
  • Outgoing Personality

Education and Training

other

Timeline

Brand Ambassador

Vaporesso
02.2024 - Current

Bartender

Snappers Grill & Comedy Club
04.2022 - Current

Bartender

The Salty Pelican Bar And Grill
02.2021 - 12.2021

Banquet Bartender

The Omni Plantation
06.2019 - 04.2020

Bar Manager

Canoe Club Lakeside Grill
08.2011 - 12.2019

High School Diploma -

Lees Summit North High School

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Tylee Rich