Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tyleek Joshua

Brooklyn,NY

Summary

Compassionate professional with many years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings. Compassionate professional with background in social and human services, known for productivity and efficient task completion. Possess specialized skills in client assessment, case management, and crisis intervention. Excel in communication, empathy, and problem-solving to support individuals and communities effectively.

Overview

4
4
years of professional experience

Work History

Security Guard

Allied Universal
02.2024 - Current
  • Regularly inspected and patrolled premises, including access points
  • Monitored surveillance cameras and property entrances, and authorized the entry of people and vehicles
  • Drafted reports of daily activities, suspicious actions, and irregularities, such as equipment damage or theft

Case Aide

Urban Pathways
New York, NY
01.2024 - 06.2024
  • Collaborated with social workers to develop client support plans.
  • Facilitated communication between clients and service providers.
  • Monitored client progress and reported updates to the team.
  • Provided crisis intervention support during critical situations.
  • Advised clients on available options based on current laws, regulations, policies, and procedures.
  • Developed strategies for resolving disputes between parties involved in a case.
  • Assessed client needs through interviews and assessments of family dynamics, economic situation, and health status.

Case Aide

Praxis Housing Initiative
Brooklyn, NY
08.2023 - 12.2023
  • Organized and facilitated workshops on budgeting, job readiness, and life skills to empower residents for a successful transition. Assisting individuals in finding appropriate housing options and jobs.
  • Coordinated intake assessments for new program participants.
  • Collaborated with other organizations to locate resources for clients such as housing assistance or job training programs.
  • Provided emotional support to clients dealing with difficult life circumstances or transitions.
  • Organized group sessions for clients aimed at helping them identify goals and develop plans of action.

Case Manager Intern

Goddard Resource Center
New York, NY
01.2022 - 10.2022
  • Assessed cases and compiled case reports containing relevant information. Ensured that case reports are kept up to date. Provided support, guidance, and counsel to families in need. Made referrals or introductions to other agencies.
  • Documented case notes and maintained accurate records in electronic databases.
  • Conducted assessments of client needs, strengths, and risk factors.
  • Scheduled follow-up appointments for clients after discharge from a facility or program.
  • Developed and implemented patient intake forms to ensure accurate information was collected.

Resident Association Aide

NYCHA
06.2021 - 12.2021
  • Greeted tenants upon entry in the resident office. Served food to elderly tenants and delivered food to elderly tenants at their door. Put up updated signs, flyers, posters in each building in the development. Helped coordinate events for the community. Assisted residents with putting in work tickets through the Customer Contact Center.

Education

Bachelor of Science - Social Work

Medger Evers College (CUNY)
Brooklyn, NY
12-2024

Associate of Science - Human Services

Borough of Manhattan Community College
New York, NY
05.2022

High School Diploma -

Cobblehill School of American Studies
Brooklyn, NY
06.2019

Skills

  • Crisis intervention
  • Emotional support
  • Conflict resolution
  • Community outreach
  • Records management
  • Problem-solving

References

REFERENCES FURNISHED UPON REQUEST

Timeline

Security Guard

Allied Universal
02.2024 - Current

Case Aide

Urban Pathways
01.2024 - 06.2024

Case Aide

Praxis Housing Initiative
08.2023 - 12.2023

Case Manager Intern

Goddard Resource Center
01.2022 - 10.2022

Resident Association Aide

NYCHA
06.2021 - 12.2021

Bachelor of Science - Social Work

Medger Evers College (CUNY)

Associate of Science - Human Services

Borough of Manhattan Community College

High School Diploma -

Cobblehill School of American Studies

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