Tyleesha Peters
Brooklyn,NY
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges in a fast-paced environment. Bringing a detail-oriented and decisive nature with sound judgment, good multitasking abilities, and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
5
5
years of professional experience
Work History
Administrative Assistant (Temp)
Grant Associates (Brooklyn Job Corps)
Brooklyn
02.2024 - Current
- Proctor Test with students and substitute for classes
- Office Support: Provide general administrative support, including answering phones, managing emails, greeting visitors and meeting minutes
- Assist in the creation, formatting, and distribution of program-related documents, reports, and materials
- Maintain organized files, records, and office supplies to ensure easy access and retrieval
- Collaborate with program departments to support their administrative needs and initiatives
- Enter CTT credential certificate.
Sample Assistant (Temp)
Holly hunt
10.2022 - 12.2023
- Filing and sorting samples that arrive in office
- Maintain sample room inventory; keep all inventory levels current and order samples
- Be a team player
- Acknowledge every client that comes into the showroom.
Student Financial Service Rep (Contract)
New York University Bursar’s Office
07.2022 - 09.2022
- Financial services assistant
- Generated and reviewed billing statements
- Assisted students and parents with billing questions
- Provided outstanding customer service to students, parents, faculty
- Processed internal and/or external communications
- Responded to routine inquiries and resolved routine problems and correspondence as appropriate
- Created tickets for each call.
Clerical Associate (summer job)
St John's Recreation Center
Brooklyn
07.2022 - 08.2022
- Greeted visitors
- Answered/screens/routed telephone calls
- Filed papers
- Answered phone, took messages
- Performed basic data entry
- Performed other basic office support functions.
Cashier
Tj Maxx
Brooklyn
11.2019 - 12.2021
- Troubleshooted problems and saw them through to resolution
- Escalated unresolved issues to the appropriate internal teams
- Handled customer complaints
- Provided a positive customer experience with fair, friendly, and courteous service
- Registered sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Resolved customer issues and answered questions
- Processed return transactions.
Education
Bachelor in Science (B.S) Accounting -
SUNY Empire State College
New York, NY05.2024
Associate in Science (A.S.) Business Administration -
Georgia State University
Skills
- Office Administration
- Data Entry
- Minute Taking
- Reception oversight
- Check processing
- Filing
- Document Control
- Business Administration
- Customer Service
- Administrative Support
- Records Management
- Highly organized
- Microsoft Word
- Microsoft Excel
- Strong interpersonal skills
- Excel spreadsheets
- Administrative operations
Timeline
Administrative Assistant (Temp)
Grant Associates (Brooklyn Job Corps)
02.2024 - Current
Sample Assistant (Temp)
Holly hunt
10.2022 - 12.2023
Student Financial Service Rep (Contract)
New York University Bursar’s Office
07.2022 - 09.2022
Clerical Associate (summer job)
St John's Recreation Center
07.2022 - 08.2022
Cashier
Tj Maxx
11.2019 - 12.2021
Bachelor in Science (B.S) Accounting -
SUNY Empire State College
Associate in Science (A.S.) Business Administration -
Georgia State University
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