Tyleisia Cooper
Indian Orchard,MA
Summary
Versatile child care staff and team leader with four years of experience in this field. I am a sophomore in college majoring in Nursing. My goal is to work with fostered and abused child in the future. Being dedicated to bettering the lives of others and empathizing with the people around me is a priority of mine. I also love connecting with new people.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Child Care Team Leader
Springfield Boys And Girls Club
Springfield, Massachusetts
06.2017 - Current
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Enforce and support policies contained in the employers, Behavior Management Guide and Staff Handbook
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes.
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
- Worked with children of varying age, interest, skill and developmental levels.
- Trained staff members on conducting events and following safety procedures.
- Role model acceptable behaviors and decision-making for participants and peers.
Concession Stand Worker
MassMutual
Springfield, MA
10.2021 - Current
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Trained new employees and volunteers to operate cash register and properly prepare food.
- Promptly handled all guest concerns, questions and complaints to boost customer service ratings
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.
- Followed advanced COVID-19 safety protocols, keeping customers and colleagues safe despite pandemic conditions.
Education
Bachelor of Health Science - Nursing
American International College
Springfield, MA05.2024
Skills
- Safety Guidelines and Procedures
- Collaboration and Teamwork
- Friendly, Positive Attitude
- First Aid and CPR
- Time Management
- Problem Solving and Conflict Resolution
- Recreational Program Planning
- Team Leadership
- Enrichment Activities
- Program Development and Management
- Enforcing Rules and Regulations
- Decision Making
Certification
CPR and first aid certified
References
Priscilla Reyes- Supervisor
Springfield Boys and Girls Club
(413) 304-0353
Pricilla.Reyes@sbgc.org
Kerson Joseph- Supervisor
Springfield Boys and Girls Club
(413) 310-1901
Kerson.Joesph@sbgc.org
Tyrone Reid- Coach
Volleyball team
(413) 241-4351
Tyrone.Reid@sabischarter.edu
Timeline
Concession Stand Worker
MassMutual
10.2021 - Current
Child Care Team Leader
Springfield Boys And Girls Club
06.2017 - Current
Bachelor of Health Science - Nursing
American International College
Similar Profiles
Autumn RodriguezAutumn Rodriguez
Paraeducator at Springfield Public SchoolsParaeducator at Springfield Public Schools
Anyae' FlowersAnyae' Flowers
Teacher's Assistant at Boys And Girls Club Of SpringfieldTeacher's Assistant at Boys And Girls Club Of Springfield
Autumn Di RenzoAutumn Di Renzo
Assistant Group Leader at Boys And Girls Club Of West SpringfieldAssistant Group Leader at Boys And Girls Club Of West Springfield