Summary
Overview
Work History
Education
Skills
Running, organizing, and researching
Timeline
Generic

TYLENA JESSEMAN

Austin,TX

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

21
21
years of professional experience

Work History

Student Intern/Course Facilitator

Willow Springs Recovery
03.2022 - Current
  • Facilitate Group Sessions on addiction and recovery: Process Groups, IOP Education on Mental Health and Communication in Recovery, Seeking Safety, Relapse Prevention, Addiction and Relapse, Education on Addiction, 12 Step Education, SMART Recovery, Attitudes and Beliefs, Mindfulness in Recovery, and ACT
  • Conducts BPS Assessments
  • Document group and BPS sessions
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to increased productivity within the team by taking initiative in problem-solving and offering innovative solutions.
  • Applied theoretical knowledge gained from coursework to real-world situations within the internship setting for improved understanding of industry practices.
  • Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
  • Planned, prepared and participated in weekly meetings and events.
  • Gained operational knowledge and supported departmental needs.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
  • Increased proficiency in written communication by drafting internal memos, email correspondence, and other professional documents required throughout the internship.

Network Operations Chief

Texas Military Department
11.2002 - 10.2021
  • Established standard operating procedures for daily operations and emergency operations
  • Coordinated with local government agencies prior to and during emergency operations
  • Senior Advisor to the Chief of Emergency Communication regarding asset location and maintenance status
  • Created an asset database that allows collaboration within the Emergency Communications team
  • Conducted company resiliency training and was responsible for the care and welfare of over 40 personnel
  • Coordinated with local government officials to set up temporary healthcare facilities in El Salvador
  • Primary advisor to the team leader regarding operations within the Central Texas area of operations, both stateside and overseas
  • Completing continuing training courses on Military Information Operations, Cyber Operations, and Information Operations
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Delivered services to customer locations within specific timeframes.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to learn quickly and adapt to new situations.

Education

Master of Arts - Social Work

Oklahoma University
Norman, OK (online)
05.2024

MBA - Information Technology

Trident University
Austin, TX (online)
12.2010

Bachelor of Science - Management Information Systems

Park University
Austin, TX
12.2006

Skills

  • KIPU: CRM for client documentation in the group, individual session, biological, psychological, and social assessments, and master treatment plan
  • Conducting Resiliency Based Training
  • Coordinating with government leadership to provide medical services
  • Excellent verbal and written communications skills
  • Strong conflict resolution skills
  • Offering empathetic care
  • Establishing Standard Operating Procedures
  • Very strong leadership skills
  • Reliable

Running, organizing, and researching

I like to go on early morning runs because it helps me get my day started. I don't like clutter so I like to spend time organizing and putting things away. I love to learn and spend a good amount of time researching about different topics. 

Timeline

Student Intern/Course Facilitator

Willow Springs Recovery
03.2022 - Current

Network Operations Chief

Texas Military Department
11.2002 - 10.2021

Master of Arts - Social Work

Oklahoma University

MBA - Information Technology

Trident University

Bachelor of Science - Management Information Systems

Park University
TYLENA JESSEMAN