Tyler Ahlers
Lake in the Hills,IL
Summary
Passionate Video Editor with 6 years of experience in all aspects of video production. Polished in implementing various editing techniques to enhance video production. Committed to executing each project with client satisfaction in mind. Motivated to push me to achieve goals and expectations. Strong ability to learn as an individual or with a team. An Effective understanding of IT positions and duties.
Overview
7
7
years of professional experience
Work History
Video Editor /Wedding Videographer
Self-employeed
05.2018 - Current
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
- Evaluated and selected scenes for pacing, entertainment value, and continuity, trim shots, and edit content.
- Organized assets by collecting data from camera media, transcoding video, and audio files, and managing file backup to the digital asset management system.
- Understood a client's artistic vision and maintained alignment with vision throughout the editing process.
- Edited for social media stars
- Filmed and edited high-quality wedding videos, capturing key moments, emotions, and details throughout the day.
Customer Service Representative
All Seasons Uniforms
08.2024 - 04.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
IT Associate
Repower Logistics
06.2022 - 06.2024
- Performed diagnostic testing and troubleshooting on a variety of hardware including Chromebooks, iPads, MacBooks, and other devices.
- Identified and resolved hardware and software issues to ensure optimal device performance.
- Prepared devices for deployment by installing operating systems, software updates, and configuring user settings.
- Conducted quality assurance checks to confirm repairs and refurbishments met company standards.
- Maintained detailed records of device testing, repairs, and inventory using internal ticketing systems.
- Collaborated with IT team members to streamline processes and improve turnaround times for device testing and maintenance.
IT Associate
Technipaq
05.2018 - 08.2020
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Efficiently set up new equipment around a job site
- Offered support with helpdesk
Education
High School Diploma -
Harry D Jacobs
05.2018
Skills
- Film and Videotape Editing
- Shooting Live Video
- Sequence Organization
- Music Insertion
- Creative Visualization
- Computer Editing
- Customer Satisfaction
- Computer Operating Systems
- Help Desk Support
- Resolving Problems and Incidents
- Troubleshooting Network Issues
- Adobe creative cloud
- Microsoft Windows and Office
- Hardware and Software Repair
- Visual effects creation
- Video game editing
Timeline
Customer Service Representative
All Seasons Uniforms
08.2024 - 04.2025
IT Associate
Repower Logistics
06.2022 - 06.2024
Video Editor /Wedding Videographer
Self-employeed
05.2018 - Current
IT Associate
Technipaq
05.2018 - 08.2020
High School Diploma -
Harry D Jacobs
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