Tyler Almond
Bossier City,LA
Summary
Dynamic leader with extensive experience in logistics management and employee training at the United States Air Force. Excelled in transportation coordination, enhancing operational efficiency by streamlining dispatch procedures. Skilled in Microsoft Office, demonstrating exceptional decision-making and mentoring abilities. Achieved significant improvements in team performance and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Assurance Inspector
United States Air Force, USAF
11.2023 - 11.2024
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Used calipers and micrometer measuring instruments.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Identified where product issues were coming from and rectified issues.
- Influenced positive change within the organization by driving a culture focused on high-quality products and services.
- Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
- Upheld safety regulations within the workplace by consistently following guidelines during inspections.
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Provided valuable input during product development stages, ensuring seamless integration between design specifications and QA requirements.
- Assisted in the development of comprehensive quality control plans, outlining procedures and guidelines for inspectors.
- Compared colors, shapes, textures and grades of products and materials with color charts, templates, or samples to verify conformance to standards.
- Streamlined workflow processes, optimizing inspection times without compromising on quality standards.
- Improved production efficiency with timely reporting of inspection results to relevant parties.
- Participated in internal audits to verify adherence to established quality management systems and identify opportunities for enhancement.
- Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
- Collaborated with cross-functional teams to address root causes of defects and implement preventive measures.
- Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.
- Tested personnel and vehicles for function and accuracy and verified final product configuration met engineering specifications.
- Utilized Microsoft Office to assist with inspections, manufacturing and measuring equipment.
- Contributed to increased customer satisfaction by ensuring timely identification and resolution of quality issues.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Utilized quality control software to track and analyze product data.
Section Manager
United States Air Force, USAF
06.2023 - 11.2023
- Managed budgets, resources, and schedules to ensure timely delivery of high-quality results.
- Monitored daily personnel schedules and made adjustments to achieve compliance with preset timelines.
- Optimized resource allocation by analyzing data trends, forecasting future demands, and adjusting staffing levels accordingly.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Established key performance metrics to track progress toward organizational objectives, driving continuous improvement efforts.
- Championed innovation by encouraging creative problem-solving approaches among team members in pursuit of business excellence.
- Created and maintained project documentation to establish operations framework and enable adherence to preset guidelines.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Ensured compliance with industry standards and regulations through rigorous quality control measures.
- Fostered a positive work environment by promoting teamwork, open communication, and recognition of individual achievements.
- Managed project technical, schedule and cost risk factors to facilitate completion while minimizing negative outcomes.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Achieved consistent on-time project completion by monitoring progress, identifying bottlenecks, and taking corrective actions as needed.
- Improved team efficiency by streamlining processes and implementing effective communication strategies.
- Assigned employees to ongoing and special projects to realize adequate staffing and meet production schedule parameters.
- Led cross-functional teams for successful project completion within deadlines and budget constraints.
- Developed production schedules to maintain sufficient shift coverage.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Trained in and implemented emergency response procedures to protect team members and property.
- Enforced health and safety protocols to promote safe working environment.
- Evaluated employee performance and provided feedback and training as needed.
Section Supervisor
United States Air Force, USAF
02.2022 - 06.2023
- Implemented safety measures, significantly reducing workplace accidents and promoting a culture of safety awareness.
- Facilitated the adoption of new technologies, improving efficiency throughout the section''s processes.
- Overhauled outdated procedures to modernize operations within the section.
- Coordinated with other supervisors to align strategies and streamline interdepartmental workflows.
- Mentored junior staff members, helping them develop professional skills for career growth.
- Established clear performance expectations for team members, leading to increased accountability and improved outcomes.
- Optimized resource allocation, efficiently managing personnel and equipment to meet section goals.
- Developed detailed schedules to ensure timely completion of projects without compromising quality.
- Increased customer satisfaction with prompt issue resolution and proactive process improvements.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Liaised with manager to discuss adverse trends and identify and resolve production issues.
- Cultivated professional working relationships with peers and supervisors.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Kept accurate and detailed records of personnel progress and productivity.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Troubleshot equipment to reduce service calls and downtime.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Dispatch Supervisor
United States Air Force, USAF
10.2021 - 02.2022
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Supervised team of 4 employees and provided training focused on maximizing overall performance.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Directed dispatching, routing, and tracking of 67 fleet vehicles.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.
- Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
- Oversaw vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
- Championed safety protocols within the dispatch department, conducting regular reviews of procedures and ensuring adherence to established guidelines at all times.
- Reduced response times with effective allocation of resources and prioritization of tasks.
- Developed comprehensive performance reports for senior management, identifying areas for improvement and growth opportunities.
- Modernized communications systems to improve productivity, reliability and efficiency.
- Monitored and tracked dispatch communication systems.
- Scheduled deliveries and pickups according to customer needs.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Utilized customer feedback to improve customer service.
- Received new orders, prepared documentation, and assigned personnel.
Vehicle Operations Instructor
United States Air Force, USAF
02.2019 - 10.2021
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Improved student performance by defining clear goals and communicating performance metrics.
- Reviewed class and student records to identify improvement opportunities.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Oversaw curriculum development and implementation in alignment with best practices.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Organized extracurricular activities that enriched students'' educational experience beyond the classroom setting.
- Streamlined grading system to provide timely and constructive feedback, promoting student growth.
- Fostered positive learning environment, encouraging students to express their ideas and questions freely.
- Enhanced student critical thinking skills through problem-based learning activities.
- Led professional development sessions for faculty, introducing innovative teaching tools and methodologies.
- Cultivated culture of critical thinking and inquiry, preparing students for real-world problem-solving.
- Utilized multimedia resources to enrich learning experience and cater to visual and auditory learners.
- Advocated for inclusion of mental health education in curriculum, supporting student well-being.
- Implemented feedback system for students, leading to more personalized and effective instruction.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
Heavy Vehicle Operator
United State Air Force
11.2015 - 02.2019
- Implemented defensive driving techniques while operating heavy equipment in hazardous weather conditions or congested traffic areas.
- Mitigated risks associated with transporting hazardous materials through strict adherence to proper handling procedures.
- Maintained open communication with supervisors regarding vehicle conditions, scheduling changes, or any other concerns that arose during daily operations.
- Provided exceptional customer service when interacting with clients during pickups or deliveries, fostering positive relationships between the company and its customers.
- Participated in ongoing training programs aimed at enhancing heavy vehicle operator skills including safety courses, industry updates seminars.
- Performed thorough pre-trip inspections, identifying potential issues early and preventing costly road breakdowns or accidents.
- Prepared accurate and timely reports for supervisors on vehicle performance, maintenance needs, and other relevant data points.
- Contributed to optimal fleet management by accurately tracking mileage, service records, and repair needs of assigned vehicles.
- Collaborated with fellow drivers in sharing best practices and knowledge that improved overall team efficiency and effectiveness in heavy vehicle operations.
- Improved heavy vehicle operational efficiency by conducting regular inspections and implementing preventative maintenance measures.
- Demonstrated adaptability by quickly learning new technologies introduced into the fleet such as GPS systems or electronic logging devices.
- Enhanced safety standards by strictly adhering to company policies and industry regulations during vehicle operation.
- Collaborated with dispatchers to optimize routes, minimize delays, and ensure on-time delivery of goods or materials.
- Ensured accurate load distribution by effectively loading and unloading cargo according to weight restrictions and guidelines.
- Assisted in warehouse operations when necessary, streamlining processes for faster order fulfillment and improved inventory management.
- Assisted in emergency situations involving vehicle breakdowns or accidents by providing immediate support until professional help arrived.
- Reduced fuel consumption through efficient driving techniques and proper route planning for timely deliveries.
- Trained new hires in the safe operation of heavy vehicles, ensuring consistent adherence to company protocols and regulatory compliance.
- Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
- Delivered goods to customers both locally and long distance.
- Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Transported freight via Tractor-Trailer trucks between 2 cities on weekly cycle.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Removed and unloaded packages from Tractor trailer trucks for customer deliveries, using extreme care to avoid damage to goods.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
Logistics Management - Transportation
Community College of The Air Force
Montgomery, ALSkills
- Transportation coordination
- Tracking of man hours
- Attendance documentation
- Employee training
- Proficiency in Microsoft Office
- Customer service
- Mentoring and training
- Logistics management
- Data entry
- Dispatching procedures
- Decision-making
- Database management
- Stress tolerance
- Route navigation
- Time management
- Training new hires
- Driver communication
- Critical thinker
- Speech clarity
- Delegating work
- Mentoring and coaching
- Performance assessments
Certification
Wreckmaster 6/7 certified
Timeline
Quality Assurance Inspector
United States Air Force, USAF
11.2023 - 11.2024
Section Manager
United States Air Force, USAF
06.2023 - 11.2023
Section Supervisor
United States Air Force, USAF
02.2022 - 06.2023
Dispatch Supervisor
United States Air Force, USAF
10.2021 - 02.2022
Vehicle Operations Instructor
United States Air Force, USAF
02.2019 - 10.2021
Heavy Vehicle Operator
United State Air Force
11.2015 - 02.2019
Logistics Management - Transportation
Community College of The Air Force
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