Tyler Alves
Winter Garden
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Associate
AMC Theatres
11.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
New Balance
05.2023 - 11.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prioritized helping customers over completing other routine tasks in store.
Food and Beverage Associate
Target
04.2022 - 04.2023
- Collaborated with supervisors to discuss logistics and maintain smooth operations.
- Cleaned and organized department areas.
- Cross-trained in other positions to support staff and meet customer needs and demands.
- Provided guests with information about products, specials and promotions to provide quality service.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of products throughout shift.
- Verified products met standards for quality and quantity before stocking.
- Utilized POS system to receive and process food and beverage orders.
Education
Currently Studying - Cyber Security
University of Central Florida
Orlando, FLHigh School Diploma -
Monarch High School, Coconut Creek, FL
Coconut Creek, FL05.2020
Skills
- Merchandise Sales
- Effective Customer Service
- Sanitizing
- Customer Deliveries
- Guest Relations
- Production Standards
- Operational Efficiency
- Cash Handling
- Customer Service
- Customer interaction
- Flexible Schedule
- Cross-Functional Teamwork
Timeline
Associate
AMC Theatres
11.2023 - Current
Sales Associate
New Balance
05.2023 - 11.2023
Food and Beverage Associate
Target
04.2022 - 04.2023
Currently Studying - Cyber Security
University of Central Florida
High School Diploma -
Monarch High School, Coconut Creek, FL
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