Tyler Araujo
Overview
6
6
years of professional experience
Work History
Marketing & Event Planning Associate
Sterling Optical
06.2024 - 12.2024
- Assisted in the planning and execution of high visibility internal and external events, including but not limited to: community and charity events, the filming of a national corporate commercial, and quarterly client engagement events both onsite and offsite
- Spearheaded 'Site for Sore Eyes' local charity event by working with the Greenburgh town supervisor directly (Paul Finer) and Greenburgh community center to scout locations, identify recipients, source equipment needed, set up on site eye exam stations, manage record keeping for tax purposes, and provide quantifiable data to report on event success
- Implemented sales demand generation strategies including direct mail campaigns in tandem with lead lists obtained from external vendors to scrub for new customers in the local Hartsdale area
- Coordinated with internal building services and external national teams such as video, brand, and upper corporate management to film a national commercial for Sterling Optical in the local Hartsdale store
- Sorted insurances, bookings and shoot schedule, provided onsite support to keep filming on track from start to finish
- Created and distributed monthly client mailers to generate sales demand - responsible for researching topics, drafting mailer content, submitting approvals, distributing mailers, and reporting on customer feedback to improve future efforts
Server/Bartender
3 Westerly Bar and Grill
05.2023 - 07.2024
- Provided exceptional service by recommending and serving beverages, offering menu suggestions, and ensuring a refined dining experience for guests
- Accurately entered orders into the Point of Sale (POS) system, managing cash and card transactions while maintaining compliance with state and local alcohol ordinances
- Briefly trained in bartending, preparing craft cocktails, managing bar inventory, and ensuring proper drink presentation
- Assisted in maintaining a clean, organized, and fully stocked bar and dining area, ensuring an upscale atmosphere and efficient service
- Supported waitstaff and kitchen teams by delivering food and beverages in a timely manner, addressing special requests, and ensuring smooth operations during peak hours
- Handled guest inquiries and resolved any service-related issues promptly to ensure a positive and memorable dining experience
- Consistently upheld the restaurant's high standards for customer service, presentation, and professionalism
Community Assistant/ Social Media Manager
Hillside Commons
09.2023 - 05.2024
- Acted as a key point of contact, managing communication between 800 residents and management to address concerns and inquiries professionally and efficiently
- Planned and executed community events, driving engagement, and fostering a sense of community through in-person interactions and digital outreach through multiple medias including direct mail and email campaigns
- Managed social media platforms to promote community events, share updates, and engage with residents, enhancing online presence and communication, increased followers by 500+
- Led approximately 20 property tours for prospective tenants per week, showcasing features and amenities to promote positive brand perception
- Assisted with the execution of lease signings, renewals, and all moving procedures (in and out), ensuring a seamless experience for tenants
- Collaborated with maintenance teams to resolve issues swiftly, guaranteeing a positive resident experience and maintaining property standards
- Managed and maintained accurate resident records, utilizing property management software to ensure streamlined communication and operational efficiency
Communications/Graphic Designer
P.A.L. Environmental Safety Corp.
05.2023 - 12.2023
- Assisted the Vice President in managing communications, public relations, advertising, and marketing efforts to elevate brand awareness
- Supported the creation and management of digital content for the organization's website
- Onboarded external vendor to manage mailings, promotional videos, and printing services
- Email marketing; supervising marketing inbox, creating email templates used monthly, averaging about 45,000 emails per month, tracking click to open rates, click through rates, & subscribers
- Coordinated with the vice president on the design, production, and distribution of course catalogs, ensuring accuracy with adherence to strict deadlines and OSHA compliance standards
- Used tools like Google Workspace, Canva, Adobe Creative Suite, and Constant Contact to help produce high-quality marketing materials
- Assisted in prioritizing and managing multiple projects in a fast-paced, deadline-driven environment, while maintaining attention to detail
- Supported community outreach efforts to expand the reach of programs and enhance enrollment
Customer Service Representative
Pelham Bay Medical
12.2018 - 08.2020
- Booked routine appointments for patients and coordinated schedules for multiple providers
- Reached out to cliental to confirm appointments and ensure smooth operations in the office
- Assisted patients with consult appointments and prior authorizations for medications and treatment procedures
- Tasked with answering phone calls, writing emails, and communicating in person
Education
Bachelor's Degree -
SUNY Oneonta
12.2024
High School Diploma - undefined
Walter Panas High School
05.2020
Skills
- Proficiency in Microsoft Office Suite
- Familiarity with social media platforms
- Digital strategy
- Basic analytics tools
- Public relations
- Marketing
- Communications principles
- Research
- Data compilation
- Presentation skills
- Graphic design
- Content creation
- Adobe Photoshop
- Adobe Illustrator
- Canva
- Social media management
- Snapchat
- TikTok
Timeline
Marketing & Event Planning Associate
Sterling Optical
06.2024 - 12.2024
Community Assistant/ Social Media Manager
Hillside Commons
09.2023 - 05.2024
Server/Bartender
3 Westerly Bar and Grill
05.2023 - 07.2024
Communications/Graphic Designer
P.A.L. Environmental Safety Corp.
05.2023 - 12.2023
Customer Service Representative
Pelham Bay Medical
12.2018 - 08.2020
High School Diploma - undefined
Walter Panas High School
Bachelor's Degree -
SUNY Oneonta
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