Tyler Ballard
Tooele,Utah
Summary
Detail oriented customer service representative with 5 years experience. Personable and great at adapting to sensitive situations. Highly organized and proficient at working with computers. Managed research and development department for 5 years, guiding production.
Overview
6
6
years of professional experience
Work History
Amazon Associate
Amazon
Salt Lake City, Utah
10.2020 - Current
- Training and or coaching new and existing employees on updated policy and procedures.
- Exceeded expected time lines in high pressure situations.
- Multitasking and interfacing software programs between computers and personnel.
- Flexible to work extra hours to meet company needs.
Server
Village Baker
West Jordan, UT
12.2018 - 09.2020
- Taking and managing customer orders in a timely manner.
- Excellent face to face customer service.
- Worked with a team in a high pressure situations.
Senior Sales Executive
Womply
Lehi, UT
08.2016 - 11.2018
- Contacted small businesses and offered training on how to access their credit information generated by customer transactions.
- Walked through web site with merchants and trained them on how to view all credit transactions.
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, COHigh School Diploma -
West Jordan High School
West Jordan, UT06.2001
Skills
- Self-motivated professional
- Collaboration
- Flexible & Adaptable
- Customer Service
- Interpersonal communication skills both verbal and written
- Multitasking abilities
- Proficient at Word, Excell and other proprietary systems
Timeline
Amazon Associate
Amazon
10.2020 - Current
Server
Village Baker
12.2018 - 09.2020
Senior Sales Executive
Womply
08.2016 - 11.2018
Associate of Science - Business Administration
Colorado Technical University
High School Diploma -
West Jordan High School