Experienced Care Coordinator specializing in patient education and chronic care management with a proven track record of optimizing care processes through effective communication. Skilled in EMR systems with a focus on improving patient outcomes. Detail-oriented and organized, demonstrating adaptability and a strong work ethic in healthcare delivery.
I supported care coordination by facilitating communication between patients, families, and healthcare providers, ensuring concerns were addressed and plans were followed. I collaborated with interdisciplinary teams to develop personalized care plans, conducted screenings, and maintained accurate records using EHR systems. I also educated patients on managing their conditions, connected them with community resources, and helped navigate healthcare services to promote continuity of care and improve outcomes.
I served as both a Medical Assistant and Scribe in a dermatology practice, assisting with documentation, medication orders, and patient exams. Supported providers during minor procedures, such as biopsies, excisions, suture removals, and medication administration, all within the scope of practice. Prepared charts and exam rooms, managed scheduling, and ensured supplies were stocked for an efficient workflow. Educated patients on treatment plans, relayed messages to providers, and maintained HIPAA compliance throughout all interactions.
As a Medical Assistant in a primary care office, I provided both clinical and administrative support to ensure efficient patient care. I assisted with exams and minor procedures, recorded vitals and medical histories, administered medications, immunizations, and performed wound care under provider supervision. I also conducted point-of-care testing, coordinated lab work and referrals, and maintained accurate EHR documentation. Additionally, I managed scheduling, prior authorizations, and patient communication to support continuity of care, and streamline clinic operations.