Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Bateman

Tomball,Texas

Summary

Strategic and detail-oriented operations analyst with 5+ years of experience managing client accounts, financial reporting, and transportation logistics. Proven ability to strengthen customer relationships, drive EBITDA growth through data-driven insights, and lead cross-functional collaboration. Known for resolving operational issues quickly, optimizing workflows, and delivering measurable cost savings across high-volume accounts.

Overview

9
9
years of professional experience

Work History

Data Analyst

Insight Managed Transportation
07.2021 - Current
  • Lead operations for the Texas division, overseeing client communication, vendor coordination, and daily performance.
  • Manage invoicing company-wide, verifying trip data, resolving discrepancies, and finalizing monthly billing across all accounts.
  • Analyze transportation data to identify cost-saving opportunities and deliver financial performance reports to clients.
  • Coordinate insurance verification and documentation to ensure compliant, cost-effective transport solutions.
  • Maintain accurate financial records, tracking $50,000 to $150,000 in monthly transactions per client.
  • Support team efficiency by troubleshooting scheduling issues and streamlining internal workflows.

Facility Transport Coordinator

Insight Managed Transportation
03.2020 - 07.2021
  • Identified and implemented cost-saving measures by verifying insurance eligibility, coordinating non-insured payments, and recommending economical transportation options, significantly reducing facility expenses.
  • Scheduled and managed resident transportation, ensuring vendor compliance and cost efficiency.
  • Oversaw payment procedures, liaising with families for non-insured trips and ensuring prompt, client-approved payments.
  • Managed high volumes of inquiries and issues from facilities, resolving trip setup errors, incident reports, and vendor performance concerns.

Customer Service Representative

Lowe's
06.2016 - 04.2019
  • Analyzed sales numbers to determine product placement.
  • Collaborated with managers to anticipate changes for multiple products.
  • Assisted in training new employees.
  • Generated sales orders for customers.

Education

Bachelor of Business Administration - Finance

Sam Houston State University
Huntsville, TX
05.2019

Skills

  • Data Management
  • Sales Force
  • Attention to Detail
  • Team Collaboration
  • Financial Reporting
  • Microsoft Office

Timeline

Data Analyst

Insight Managed Transportation
07.2021 - Current

Facility Transport Coordinator

Insight Managed Transportation
03.2020 - 07.2021

Customer Service Representative

Lowe's
06.2016 - 04.2019

Bachelor of Business Administration - Finance

Sam Houston State University

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