Tyler Baxter
Omaha,NE
Summary
Resourceful Coordinator known for high productivity and efficient task completion. Specialize in project management, event coordination, and workflow optimization. Excel in communication, problem-solving, and time management, ensuring successful project outcomes through effective leadership and teamwork.
Overview
7
7
years of professional experience
Work History
Coordinator (Manager)
FedEx Ground
Omaha, NE
04.2020 - Current
- Use programming to project the incoming workload for individual routes
- Revising paperwork pertaining to customer complaints, unscanned packages, DOT hour limits
- Perform maintenance checks on vehicles weekly
- Train all new drivers on the route, showing them best practices throughout the job
- Actively checking on service scores throughout the day
- Communicating with drivers and management regarding any questions throughout the day
- Giving feedback and coaching to drivers when needed
- Optimizing routes based on flow, personnel, and other factors to perform best
- Updating upper management on any changes that need to be made, or concerns drivers may have
Amazon
Amazon
Omaha, NE
11.2019 - 04.2020
- Arranged parcels in the delivery van according to the route schedule
- Inspected the delivery van for any faults before leaving the terminal
- Utilized the mapping system to ensure on-time deliveries
- Contact customers if there is a problem with delivery (call/text)
- Deliver the parcel timely and safely, with picture proof of delivery
- Communicated with dispatch before leaving to see if assistance was needed elsewhere
Claims Adjuster
Berkshire Hathaway
Omaha, NE
03.2018 - 11.2019
- Received medical-only workers' compensation claims
- Responsible for contacting the claimant, employer, and physician who treated the claimant within 24 hours
- Interpret how the workplace injury took place and take notes corresponding to the accident from the perspective of all three parties
- With adequate notation, I would build a plan of action on how to treat the injury and submit it to the claims manager
- Communicate the plan of action to all three parties to work toward a resolution
- Responsible for revising bills and approving procedures only pertaining to workplace injuries
- Reading previous case law on specific injuries to see how claims were dealt with in the past
- Submit paperwork to the state once the bills are paid and the case is closed.
Education
Physical Education and Coaching
Iowa Western Communty Collegei
Council BluffsSkills
- Customer service
- Team collaboration
- Multitasking and organization
- Attention to detail
- Verbal and written communication
- Problem-solving
- Relationship building
About Me
I'm quite the optimist about things. I love figuring out problems and how to use past mistakes as a learning lesson on how not to do things again. I thrive in a team environment, contrary to the belief at my current job I enjoy communicating with my fellow co-workers and really meeting people on a real level. I enjoy the countless interactions at my current job, and meeting new people is a huge bonus
References
References available upon request.
Timeline
Coordinator (Manager)
FedEx Ground
04.2020 - Current
Amazon
Amazon
11.2019 - 04.2020
Claims Adjuster
Berkshire Hathaway
03.2018 - 11.2019
Physical Education and Coaching
Iowa Western Communty Collegei
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