Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Tyler Beam

Informatics Lead
Cincinnati,OH
Tyler Beam

Summary

Experienced healthcare analytics and informatics lead with 10+ years driving data strategy, clinical research, and operational impact across payers, providers, and integrated health systems. Increasingly, my work sits at the intersection of product, experience, and measurement—helping teams translate complex problems into clear customer outcomes, scalable solutions, and evidence-based decisions that improve patient outcomes and reduce Total Cost of Care (TCOC).


I bring deep expertise in population health analytics, value-based care program evaluation, and product-oriented experimentation. I’ve helped define success metrics, instrumentation, and test-and-learn approaches for initiatives spanning medication adherence, behavioral health navigation, and readmission reduction—connecting strategy to execution through roadmaps, KPI frameworks, and post-launch optimization. I also leverage Adobe Analytics, Customer Journey Analytics (CJA), and A/B testing to improve digital experiences and drive member engagement.


With a systems-level perspective and research-driven approach, I integrate clinical, claims, and digital data to inform product decisions—from experience design improvements to workflow and interoperability enablement—while partnering with senior leaders across clinical, operations, technology, and design. Passionate about advancing health equity, quality improvement, and value-based care, I enable decision-makers with the tools, insights, and measurement strategies needed to deliver measurable, sustainable results.

Overview

13
years of professional experience
3
Certifications

Work History

Humana
Cincinnati, OH

Informatics Lead
12.2024 - Current

Job overview

  • Lead product-like strategy and execution for cross-asset clinical quality initiatives spanning Primary Care, Home Health, Specialty Pharmacy, and Tread Rx, supporting both Humana-insured and all-payer populations.
  • Define problem statements, success metrics, and measurement approaches for initiatives targeting avoidable admissions, medication adherence, and care transitions—connecting clinical outcomes to TCOC impact.
  • Own development of a unified integrated TCOC measurement framework across CenterWell assets, including metric definitions, governance, and standardized reporting to enable enterprise alignment.
  • Lead buildout of CenterWell’s enterprise Clinical Quality Dashboard (cross-asset performance visibility): translate stakeholder needs into requirements, prioritize roadmap enhancements, and ensure adoption through enablement and narrative storytelling.
  • Serve as a strategic partner to clinical and operational leaders—delivering decision-ready insights, tradeoffs, and recommendations to scale interventions that improve outcomes and experience.

Humana
Cincinnati, OH

Business Intelligence Lead
05.2022 - 12.2024

Job overview

  • Drove digital product performance strategy for high-usage consumer experiences including FindCare, Behavioral Health Navigation, and myBenefits, aligning analytics priorities to enterprise population health objectives.
  • Built end-to-end measurement plans using Adobe Analytics + Customer Journey Analytics (CJA) to identify friction points, quantify drop-off, and prioritize UX/feature improvements.
  • Designed and executed A/B tests for new features, translating results into clear product recommendations (launch / iterate / rollback) and working with partners to operationalize learnings.
  • Delivered executive-ready performance readouts that connected digital experience changes to engagement, conversion, and downstream operational outcomes, accelerating data-backed decision-making.

Humana/Author by Humana
Louisville, KY

Senior Product Owner
07.2020 - 05.2022

Job overview

  • Joined early-stage venture to stand up the Service Operations BI function and own analytics/data products powering service + experience platforms (SugarCRM + Genesys) for a Humana-backed startup, Author by Humana.
  • Owned the full product lifecycle for analytics capabilities: discovery, stakeholder interviews, requirements, data modeling, pipeline build, QA, release, and iteration—ensuring trusted metrics to run operations and improve member/provider experiences.
  • Delivered 35+ production BI/data solutions and standardized KPI definitions used across Provider Navigation, Care Coordinators, Nursing, Behavioral Health, and Pharmacy.
  • Enabled operational decision-making by surfacing volume, throughput, cycle time, and friction metrics, supporting prioritization, process redesign, and experiment readouts.
  • Supported product integrations (e.g., IVR + Pindrop authentication, HRA integration) by ensuring instrumentation, monitoring, and performance reporting were in place for adoption + ongoing optimization.

Humana
Louisville, KY

Senior Product Manager
06.2018 - 07.2020

Job overview

  • Led analytics and product-style delivery for provider experience and clinical service design across Humana Pharmacy and Home Health.
  • Owned end-to-end delivery of provider-facing reporting and experience capabilities: discovery → requirements/success metrics → build coordination → launch readiness → post-launch monitoring and iteration.
  • Produced ROI and opportunity sizing to guide investment decisions and prioritize experience improvements across cost, quality, utilization, and operational performance.
  • Served as data steward for 50+ datasets across 3 business lines, establishing governance, quality controls, and usability standards to enable self-serve reporting and continuous improvement.
  • Partnered with business + technology teams on interoperability/data exchange work—defining requirements, mapping, and operational workflows; built adoption measurement and performance monitoring to support scale.

Humana
Louisville, KY

Clinical Informatics Analyst
09.2016 - 06.2018

Job overview

  • Delivered analytics that improved clinical reporting reliability and operational performance for outpatient coding, using SQL/Python, statistical analysis, and visualization.
  • Partnered cross-functionally to identify trends, root causes, and improvement opportunities—translating findings into actionable changes in workflows and quality checks.
  • Led a high-visibility initiative to modernize clinical audit technology/analytics, improving audit accuracy, efficiency, and reporting integrity.

Equian
Louisville, KY

Data Analyst
01.2013 - 09.2016

Job overview

  • Built and led a small operations reporting team (2–3 data specialists), establishing processes, controls, and delivery standards.
  • Owned operational reporting and analysis, identifying process improvement opportunities through ongoing statistical analysis.
  • Led budgeting/forecasting financial models and collaborated with external teams/clients to enhance data and technology infrastructure.
  • Tech: SQL (Oracle), PL/SQL, SAS, R, Tableau, QlikView.

Education

Western Kentucky University
Bowling Green, KY

Bachelor of Science from Economics
01-2015

University Overview

Skills

Economics Modeling

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Certification

Certified Return on Investment Professional (CRP)

Timeline

Informatics Lead
Humana
12.2024 - Current

Executive Healthcare Leadership | eCornell

05-2024

Product Management | eCornell

09-2023
Business Intelligence Lead
Humana
05.2022 - 12.2024
Senior Product Owner
Humana/Author by Humana
07.2020 - 05.2022

Certified Return on Investment Professional (CRP)

05-2019
Senior Product Manager
Humana
06.2018 - 07.2020
Clinical Informatics Analyst
Humana
09.2016 - 06.2018
Data Analyst
Equian
01.2013 - 09.2016
Western Kentucky University
Bachelor of Science from Economics
Tyler BeamInformatics Lead
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