Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Panera Bread
Wilmington, DE
03.2024 - Current
Assisted in the preparation of food items according to recipes and menus.
Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
Prepared salads and cold foods such as sandwiches or wraps.
Completed opening, closing and shift change tasks by following company guidelines.
Followed staff performance and service standards to deliver consistent and positive customer experiences.
Performed variety of duties related to food service.
Maintained professional demeanor during interactions with customers and co-workers.
Receiver
POWERSPORTS EAST
Bear, DE
11.2021 - 12.2023
Received merchandise and parts for anything from sport bikes to side by sides
Maintained accurate records of incoming inventory shipments.
Cross-referenced work orders with items to be delivered to ensure accurate quantities and optimized routing.
Coordinated with suppliers on delivery issues or discrepancies in orders.
Worked closely with other departments to coordinate product flow through the warehouse.
Customer Service Rep
Marriott International, Inc.
Wilmington, DE
07.2021 - 10.2021
Ensured that all guest requests were met promptly, courteously and efficiently.
Maintained up-to-date knowledge of hotel products, services, pricing plans and policies.
Resolved customer complaints in a timely manner while following company policies and procedures.
Handled all guest luggage as needed during check-in and check-out process.
Maintained daily records of room availability and rates.
Received incoming calls and coordinated with staff to fulfill customer requests.
Facilitated successful front desk operations for high-volume hotel.
Customer Service Rep
WFS Worldwide Flight Services
New Castle
06.2021 - 10.2021
Took reservations from patrons by phone or online.
Assisted customers via phone by providing confirmations, answering questions and offering general information.
Checked boarding passes prior to allowing passengers to board planes.
Ensured that all baggage is properly tagged and loaded on correct flights.
Assisted disabled persons in navigating through the airport terminal safely.
Greeted customers in a friendly and professional manner.
Resolved conflicts between customers when needed in a professional manner.
Stocker
Acme Markets
Newark
06.2019 - 01.2021
Stocked shelves with products based on customer demand and sales trends.
Inspected product quality and quantity before restocking shelves with new items.
Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
Received, unpacked, and stored incoming merchandise according to company guidelines.
Responded quickly to any customer inquiries or complaints regarding stocked items.
Loaded and unloaded delivery vehicles to maintain inventory.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Operated forklift and pallet jack to transport heavy loads.
Processed payments using cash register, credit and debit cards, checks and gift cards.
Balanced cash drawers at the end of each shift according to established procedures.