Tyler Beck
Lewisville,TX
Summary
Experienced hotel general manager with over 10 years in the hospitality industry. Skilled in improving operational efficiency and profitability, boosting guest satisfaction scores, and maintaining high occupancy rates. Proficient in strategic planning, financial oversight, and team management to enhance guest experiences. Certified by IHG and Hilton as a General Manager and Director of Sales, committed to upholding quality standards and fostering a supportive workplace environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Hampton Inn & Suites
06.2024 - 03.2025
- Led a team of 28 employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
- Implemented new technologies or systems that improved operational efficiency
Hotel General Manager and Director of Sales
Holiday Inn Express and Suites
07.2023 - 08.2024
- Improved rolling guest score from Reputable to Elite Property Status within 6 months after assuming GM role
- Sustained a business growth rate of 179% in March 2023 despite the competitive set experiencing a decline of -0.06%
- Had streamlined operations enough to be able to open a second hotel for the company
Opening Task Force General Manager
Tru by Hilton
01.2024 - 06.2024
- Responsible for all tasks assigned to General Manager, Director of Sales, Human Resources, and Revenue Manager
- Responsible for all daily reporting and accounts payable
- Responsible for ensuring a successful opening and proper market entry for long-term success
- Achieved 60% occupancy on opening day with a forecasted occupancy of 72% for the first month
Property and Project Manager
Skyclover (now known as Inovo Homes)
09.2021 - 08.2023
- Helped grow portfolio from 10 units to 120 units consisting of both long- and short-term rentals (such as Airbnb)
- Responsible for all leasing activities
- Managed over 50 remodeling and interior design projects with budgets ranging from $6k-$89k
- Assisted with acquisition efforts and property valuations
- Drafted legal documents and executed agreements between tenants, sellers, contractors, and municipalities
- Responsible for building and maintaining information technology systems
Assistant General Manager
Residence Inn by Marriott
10.2020 - 09.2021
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
Task Force General Manager
Holiday Inn Express and Suites
08.2020 - 09.2020
Housekeeping Manager
Courtyard by Marriott
03.2019 - 08.2020
- Achieved a productivity of 0.38 hours per room while maintaining a cleanliness score that ranked top two in the nation of all Courtyard-branded hotels
Office Administrator
Landsverk Quality Homes
03.2018 - 09.2018
Front Office Manager
Spring Hill Suites by Marriott
06.2017 - 03.2018
Food and Beverage Manager
Courtyard by Marriott
09.2016 - 06.2017
Education
Bachelor's degree - Business Management
University of Washington
Seattle, WA12.2013
Skills
- Accounting
- Marketing & Sales
- Service Recovery Expert
- Facility Maintenance
- Training and coaching
Certification
Notary Public
Food Manager's License
Hilton GM Certified
IHG GM & DOS Certified
Awards
Employee of the Month August 2019 & February 2020 at Courtyard Flower Mound
Timeline
General Manager
Hampton Inn & Suites
06.2024 - 03.2025
Opening Task Force General Manager
Tru by Hilton
01.2024 - 06.2024
Hotel General Manager and Director of Sales
Holiday Inn Express and Suites
07.2023 - 08.2024
Property and Project Manager
Skyclover (now known as Inovo Homes)
09.2021 - 08.2023
Assistant General Manager
Residence Inn by Marriott
10.2020 - 09.2021
Task Force General Manager
Holiday Inn Express and Suites
08.2020 - 09.2020
Housekeeping Manager
Courtyard by Marriott
03.2019 - 08.2020
Office Administrator
Landsverk Quality Homes
03.2018 - 09.2018
Front Office Manager
Spring Hill Suites by Marriott
06.2017 - 03.2018
Food and Beverage Manager
Courtyard by Marriott
09.2016 - 06.2017
Bachelor's degree - Business Management
University of Washington
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