Tyler Bell
606 N Scarlett Dr Waco,TX
Summary
Talented sales professional who effectively multi-task and balances customer needs with company demands. Efficiently builds loyalty and long term-relationships with customers, while consistently reaching sales target.
Energetic and charismatic individual with natural talent for building rapport and creating positive customer experiences. Possesses deep understanding of vehicle features and benefits, integrating this into effective sales presentations and negotiations. Aiming to drive sales growth and customer satisfaction through personalized service and product knowledge.
Overview
11
11
years of professional experience
Work History
Sales Professional
AutoNation Chevrolet Waco
07.2023 - Current
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership.
- Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
Finance Manager
AutoNation Chevrolet Waco
08.2020 - 05.2023
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Sales Professional
Volkswagen of Waco
10.2018 - 04.2020
- Sold new and pre – owned vehicles
- Created new processes and systems for increasing customer service satisfaction
- Quoted prices, credit terms and other bid specifications
- Responded to all customer inquiries in a timely manner
- Generated leads for new sales through telephone and email contact with customers.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
Sales Professional
AutoNation
07.2016 - 10.2018
- Sold new and pre – owned vehicles
- Created new processes and systems for increasing customer service satisfaction
- Quoted prices, credit terms and other bid specifications
- Responded to all customer inquiries in a timely manner
- Generated leads for new sales through telephone and email contact with customers.
Store Manger
Cefco
01.2016 - 07.2016
- Delivered excellent customer service by greeting and assisting each other
- Addressed customer inquiries and resolved complaints
- Stocked and restocked inventory when shipments was received
- Reorganized the sales floor to meet company demands
- Directed and supervised employees engaged in sales ,inventory-taking and reconciling cash receipts.
Forklift Operator
Aafes
08.2015 - 02.2016
- Unloaded, picked, staged and loaded products for shipping.
Account Specialist
Western Finance
09.2014 - 08.2015
- Opened and assigned new client accounts
- Coordinated approval processes of all accounts reporting and reconciliations
- Performed field audits on wide variety of clientele using quick books system
Assistant Manger
Hibbetts
01.2014 - 12.2014
- Operated cash register
- Described merchandise and services to customers
- Answered questions and resolved concerns
- Responded to safety and loss prevention incidents
- Organized in store promotional events.
Education
Master Of Criminal Justice - Criminal Justice
Oklahoma Panhandle State University
Goodwell, OKConnally High School
2013
Skills
- Customer Relationship Development
- Financial Institution Programs
- Lender Relationships
- Customer Satisfaction
- Deal Structuring
- Customer Financing
- Coaching and Training
- Financial Approvals
- Strong negotiation skills
- Adaptability to change
- Data-driven decision making
- Target achievement
Timeline
Sales Professional
AutoNation Chevrolet Waco
07.2023 - Current
Finance Manager
AutoNation Chevrolet Waco
08.2020 - 05.2023
Sales Professional
Volkswagen of Waco
10.2018 - 04.2020
Sales Professional
AutoNation
07.2016 - 10.2018
Store Manger
Cefco
01.2016 - 07.2016
Forklift Operator
Aafes
08.2015 - 02.2016
Account Specialist
Western Finance
09.2014 - 08.2015
Assistant Manger
Hibbetts
01.2014 - 12.2014
Connally High School
Master Of Criminal Justice - Criminal Justice
Oklahoma Panhandle State University
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