Summary
Overview
Work History
Education
Skills
References
Practicing Copywriting and Social Media and Email Marketing
Timeline
Generic

Tyler Biesboer

Oak Forest,Illinois

Summary

Dedicated and detail-oriented high school graduate with a strong work ethic and a proven track record in customer service and coordination. Seeking a remote logistics position at RJW Logistics Group to leverage my organizational skills and communication abilities for the benefit of the company. Motivated business professional bringing 2 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

6
6
years of professional experience

Work History

Business Owner/Operator

Squeaky Clean
11.2021 - 09.2023
  • Established and managed a successful cleaning business, including creating cleaning schedules and coordinating job assignments
  • Conducted on-site visits to assess cleaning requirements and provided accurate job quotes to clients
  • Demonstrated excellent interpersonal skills while communicating with clients, suppliers, and employees
  • Effectively managed the business's finances, including budgeting and invoicing
  • Developed and implemented marketing strategies to expand the client base and increase revenue
  • Maintained a high standard of cleanliness and customer satisfaction, leading to repeat business and referrals.

Customer Service Representative

Innovel Solutions
03.2018 - 10.2021
  • Demonstrated exceptional customer service by handling inquiries, resolving issues, and ensuring customer satisfaction
  • Proficiently scheduled and coordinated deliveries, optimizing delivery routes for efficiency
  • Collaborated with the logistics team to track shipments and maintain accurate records
  • Efficiently managed multiple tasks simultaneously while maintaining a high level of accuracy
  • Utilized strong communication skills to interact with customers, drivers, and internal teams
  • Adapted quickly to changing circumstances and solved problems effectively to meet customer needs.

Education

High School Diploma -

Lincoln Way North High School
05.2014

Skills

  • Customer Service
  • Scheduling and Coordination
  • Communication Skills
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Adaptability
  • Financial Management
  • Marketing and Promotion
  • Microsoft Office Suite

References

Personal References:

Cheryl Biernat: 708-228-7829

Sabrina Crowell: 708-717-4205

Blake Watson: 708-949-9109


Practicing Copywriting and Social Media and Email Marketing

Hobby: Copywriting, Social Media, and Email Marketing

As a passionate hobbyist, I have dedicated a significant amount of my free time to honing my skills in copywriting, social media management, and email marketing. This hobby has allowed me to develop valuable competencies and insights in the following areas:

Copywriting:
- Crafting persuasive and engaging written content for various platforms, including websites, social media, and email campaigns.
- Tailoring messages to target audiences, ensuring that the content is relevant and compelling.
- Conducting research to understand market trends, customer preferences, and competitive landscapes.
- Optimizing copy for search engines (SEO) to improve online visibility and reach.
- A/B testing and analyzing the performance of different copy variations to optimize conversions.

Social Media Management:
- Curating and creating content for social media platforms to build brand presence and engage with the audience.
- Developing and executing social media strategies to increase followers, likes, shares, and comments.
- Monitoring social media channels for trends, mentions, and customer feedback.
- Responding promptly to comments and messages, fostering community engagement.
- Analyzing social media metrics to assess the effectiveness of campaigns and making data-driven improvements.

Email Marketing:
- Designing visually appealing and responsive email templates for newsletters, promotions, and announcements.
- Creating compelling email copy that encourages open rates and click-throughs.
- Managing email lists, segmenting audiences, and ensuring compliance with email marketing regulations.
- Conducting A/B testing to optimize email subject lines, content, and CTAs.
- Analyzing email campaign performance metrics, such as open rates, click-through rates, and conversion rates.

This hobby has not only allowed me to develop practical skills but has also deepened my understanding of digital marketing strategies and their impact on audience engagement and brand awareness. I continuously stay updated on industry trends and best practices to refine and expand my knowledge in these areas.

While my primary career path may not be in marketing, these skills have proven to be valuable assets, enhancing my ability to communicate effectively and creatively in various professional contexts.

Timeline

Business Owner/Operator

Squeaky Clean
11.2021 - 09.2023

Customer Service Representative

Innovel Solutions
03.2018 - 10.2021

High School Diploma -

Lincoln Way North High School
Tyler Biesboer