Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
Work History
Team Member
Chick-fil-A
09.2024 - 03.2025
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Worked different stations to provide optimal coverage and meet production goals.
Learned all required tasks quickly to maximize performance.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong cooperative relationships with coworkers and managers.
Trained new team members by relaying information on company procedures and safety requirements.
Operated register to process payments and collect cash payment for order totals.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Addressed and resolved customer complaints in polite and professional manner.
Assisted customers in selecting merchandise best suited to needs.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Monitored and verified merchandise for proper prices and labels.
Developed effective improvement plans in alignment with goals and specifications.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Evaluated customer needs and feedback to drive product and service improvements.
Cashier
Food City
10.2023 - 01.2024
Restocked and organized merchandise in front lanes.
Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Welcomed customers and helped determine their needs.
Addressed customer needs and made product recommendations to increase sales.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Learned duties for various positions and provided backup at key times.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Performed cash, card, and check transactions to complete customer purchases.
Responded promptly to requests for assistance, spills and customer inquiries.
Education
No Degree - Mass Communication
Pellissippi State Community College
Knoxville, TN
12-2026
High School Diploma -
Hardin Valley Academy
Knoxville, TN
05-2024
Skills
Cleaning
Complaint resolution
Verbal and written communication
Conflict resolution
Task prioritization
Problem-solving
Following instructions
POS systems
Cash handling
Relationship building
Clear communication
Team building
Languages
English
Native or Bilingual
Interests
Road Trips
Running
Committed to improving personal fitness through regular participation in baseball
Swimming
Volunteering with youth sports programs as a coach