Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

TYLER BOCIAN

Franklin,WI

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

17
17
years of professional experience

Work History

Operations Manager

Loomis Armored US
06.2015 - Current
  • Streamlined operational processes to enhance efficiency and reduce costs.
  • Led cross-functional teams in implementing process improvements across various departments.
  • Developed and executed training programs for staff to boost productivity and quality standards.
  • Analyzed performance metrics to identify trends and drive strategic decision-making initiatives.
  • Managed vendor relationships to optimize supply chain operations and ensure timely delivery of materials.
  • Oversaw budget planning and resource allocation to align with organizational goals effectively.
  • Facilitated regular team meetings to foster communication, collaboration, and continuous improvement efforts.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Firearms Vault

Cabelas
07.2013 - 06.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

TRADING TECHNOLOGIES, INTL
08.2008 - 04.2012
  • Managed over 2,000 customer servers globally from hardware to OS level support
  • Worked on Windows XP, Windows 7, Windows Server 2003, and Windows Server 2008 operating systems along with Office 2010
  • Worked as the help desk and remote support to external clients globally
  • Cross plat formed with various teams to help stream line work flows
  • Helped with designing internal servers for company use to meet various specs from Engineering
  • Helped the company with initial roll outs of the Windows Server 2008 images for servers along with all documentation
  • Various jobs including hardware repairs, inspection, imaging of servers and maintaining OS level compliance
  • Worked heavily with HP Customer Support and repairs for the team
  • Help create documents and Visio’s for training, design, and implement work in data centers
  • Work with customers on repair work and troubleshooting for Private IP sites where TT equipment resided

Education

Information Systems And Business Management

ELGIN COMMUNITY COLLEGE

High School Diploma - undefined

ST. CHARLES NORTH HIGH SCHOOL
St. Charles, IL
01.2007

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Performance monitoring
  • MS office
  • Health and safety compliance

Timeline

Operations Manager

Loomis Armored US
06.2015 - Current

Firearms Vault

Cabelas
07.2013 - 06.2015

TRADING TECHNOLOGIES, INTL
08.2008 - 04.2012

High School Diploma - undefined

ST. CHARLES NORTH HIGH SCHOOL

Information Systems And Business Management

ELGIN COMMUNITY COLLEGE

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