Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Bonn

Roseville,Mn

Summary

Proficient Store Manager dedicated to hiring top-notch employees and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

11
11
years of professional experience

Work History

Technician

Walser Hyundai
02.2023 - Current
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Changed, rotated, and balanced tires on different types of vehicles.

Reconditioning Manager

White Bear Mitsubishi
12.2022 - 02.2023
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed estimates by costing materials, supplies, and labor.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.

Store Manager

Jiffy Lube
11.2021 - 12.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Parts Dispatcher

Larry H Miller Ford
05.2021 - 10.2021
  • Organization of special order parts and dealer pick up parts
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of 5-10 fleet vehicles.

Service Advisor

Larry H Miller Dodge Jeep Ram
12.2020 - 05.2021
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Interpreted diagnostic results to provide accurate repair recommendations.
  • Developed estimates by costing materials, supplies, and labor.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Documented problems and corrective actions to maintain records.
  • Followed up with customers to offer additional support and check resolution satisfaction.
  • Suggested add-on services that would be helpful to customers and improve bottom line.

Store Manager

Jiffy Lube
12.2014 - 12.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.

Assistant Manager

Jiffy Lube
01.2014 - 12.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Technician

Tires Plus
01.2013 - 01.2014
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Operated machines safely and correctly, including tire changers and wheel balancers.

Education

undefined

Park High School
Cottage Grove, MN
2014

Skills

  • Excellent customer service
  • Profit and Loss
  • Vendor Management
  • Cash Management
  • Location Marketing
  • Shift Checklists
  • Inventory Oversight
  • Sales Expertise

Timeline

Technician

Walser Hyundai
02.2023 - Current

Reconditioning Manager

White Bear Mitsubishi
12.2022 - 02.2023

Store Manager

Jiffy Lube
11.2021 - 12.2022

Parts Dispatcher

Larry H Miller Ford
05.2021 - 10.2021

Service Advisor

Larry H Miller Dodge Jeep Ram
12.2020 - 05.2021

Store Manager

Jiffy Lube
12.2014 - 12.2020

Assistant Manager

Jiffy Lube
01.2014 - 12.2014

Technician

Tires Plus
01.2013 - 01.2014

undefined

Park High School

Similar Profiles

CREATE PROFILE
Tyler Bonn