Hardworking and passionate job seeker with strong communication skills eager to secure entry-level intervention specalist position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Billing Clerk
Dispatch Border Services
08.2021 - Current
Entered and maintained billing information in company internal databases for accessibility.
Reviewed contracts to ensure accurate billing terms were applied, providing a strong foundation for the invoicing process.
Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
Reduced late payments through consistent communication with clients and proactive problem-solving efforts.
Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
Private Nanny
Bobbie J Moreno
07.2018 - 08.2020
Part-time nanny in caring for a 5 year old child following the passing of a parent.
Enhanced children''s emotional well-being by providing consistent and nurturing care.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
Developed games and activities using arts and crafts to support learning and verbal skills.
Identified warning signs of emotional and developmental problems.
Developed a strong relationship with the parent, maintaining open communication about the child's progress and needs.
Customer Service Representative
Source Logistics
06.2016 - 06.2018
Kept record for customer product being imported/exported
Providing information for customers via phone/e-mail
Created spreadsheets for more efficient recordkeeping.
Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
Organized, sorted, and checked input data against original documents.
Sorted documents and maintained organized filing process.
Education
Bachelor of Arts - Psychology
Texas A&M International University
Laredo, TX
08.2019
Skills
Excellent Communication Skills
Adaptability and Flexibility
Microsoft Office Certified (Word/Excel/Powerpoint)