Motivated professional ready to work and make an impact utilizing license. Excellent interpersonal and communication skills that connect with varying audiences and communities. Ability to seamlessly transition into cross-functional teams. Results-driven and proactive administration with a history of inventory control and accountability.
Shipping and Receiving
Communication
Customer Service
Detail-Oriented
Organized
Teamwork
Overview
7
7
years of professional experience
Work History
Beverage Retailer
Adams Beverages
04.2025 - Current
Customer Service & Sales.
Provided friendly and efficient service, maintaining high customer satisfaction ratings.
Effectively recommended and sold products, contributing to an increase in daily sales.
Addressed customer complaints, ensuring a positive experience.
Managed and replenished stock levels, ensuring availability of a variety of products.
Maintained cleanliness and organization of display areas and storage to meet company standards.
Assisted with inventory control and product rotation to minimize waste.
Maintained thorough knowledge of product offerings, including new trends and specials.
Assisted with event support and promotions to drive sales and engagement.
Independent Contractor
Grubhub/Door Dash
06.2021 - Current
Provide excellent customer service by interacting with customers professionally and positively.
Conduct route planning utilizing GPS to optimize routes and plan efficient routes to deliver multiple orders per trip.
Deliver goods and services to customers on time and in excellent condition.
Review orders before and after delivery to verify completeness, correct changes, and ensure customer satisfaction.
Communicate with customers to keep them up to date with their order, and respond to questions and concerns.
Maintain an organized, clean and professional vehicle.
Following safety rules to maintain a clean driving record with no accidents or incidents.
Retail Sales Consultant
AT&T
01.2025 - 04.2025
Achieved (quantifiable achievement, e.g., 120% of sales target) by effectively communicating benefits and addressing customer needs.
Proficiently sold AT&T wireless and entertainment products and services.
Provided expert advice and recommendations to customers, resulting in increased sales and customer satisfaction.
Implemented upselling and cross-selling techniques to maximize sales opportunities.
Greeted and assisted customers in a friendly and efficient manner, ensuring a positive store experience.
Maintained up-to-date knowledge of AT&T products, services, features and promotions.
Developed strong rapport with customers, building lasting relationships and driving repeat business.
Overnight Stocker
WalMart
08.2021 - 12.2024
Restocked shelves and conducted inventory outside of store operating hours.
Followed company safety procedures and took safety precautions to ensure an accident free environment.
Completed all required paperwork and logs to maintain safe operation procedures were followed.
Maintained the backroom ensuring readiness status for incoming freight was always met or exceeded.
Developed rapport with other departments and maintained frequent contact throughout the stocking cycle.
Collaborated with other departments to ensure the delivery of a high level of service.
Stockroom Associate
Ross Dress for Less
10.2019 - 06.2021
Verified status of on-hand quantities and prices were updated.
Organized merchandise in the store room.
Conducted inventories to ensure proper quantities were on hand.
Ensured neat and clean appearance throughout the store.
Identified reporting errors or trends in inventory processes and procedures.
Received and unpacked deliveries, inspecting items for damage.
Placed items into inventory, tagging items and ultimately moving to the sales room floor.
Cashier/Customer Service
Burlington Stores
10.2018 - 09.2019
Greeted and assisted customers.
Maintained a neat, organized and clean sales floor.
Supported the management team with day to day store operations.
Assisted in transactions, inventory, stocking and maintained an operational store.