Tyler Botset
Henrico,NC
Summary
Adept at crisis intervention and enhancing recovery processes, I leveraged teamwork and problem-solving skills at Next Frontier to significantly improve client outcomes. My role as a Peer Recovery Specialist, combined with experience in retail management and customer service, showcases my ability to maintain high satisfaction levels and operational efficiency, embodying attention to detail and basic maintenance abilities. Recovery professional bringing valuable experience in guiding individuals through their recovery journeys and fostering supportive community. Known for my collaborative approach and focus on achieving positive outcomes adapt seamlessly to changing needs.
Overview
6
6
years of professional experience
Work History
Peer Recovery Specialist
Next Frontier
03.2022 - Current
- Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
- Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
- Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
- Developed resource materials such as tip sheets, educational handouts, or referral guides to assist clients throughout their journey toward lasting recovery.
- Improved the overall recovery process for clients by advocating for their needs within the treatment team.
Grocery Team Member
Publix
04.2021 - 04.2023
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased efficiency by regularly updating shelf labels and ensuring accurate pricing information for customers.
- Worked closely with department managers to achieve better stock rotation practices, reducing spoilage rates significantly over time.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Closing Store Manager
Minit Mart (Shell)
04.2019 - 02.2022
- Maintained customer satisfaction throughout store closure process by addressing concerns promptly and professionally.
- Optimized store closing procedures by implementing efficient scheduling and task delegation.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
Education
Associate of Science - Pre-social Work
J. Sargeant Reynolds Community College
Richmond, VA05-2025
High School Diploma -
Midothian High School
Midlothian, VA06-2014
Skills
- Basic maintenance skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Peer Recovery Specialist
Next Frontier
03.2022 - Current
Grocery Team Member
Publix
04.2021 - 04.2023
Closing Store Manager
Minit Mart (Shell)
04.2019 - 02.2022
Associate of Science - Pre-social Work
J. Sargeant Reynolds Community College
High School Diploma -
Midothian High School
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