Proven insurance professional with a track record of exceeding sales goals and delivering exceptional customer service. Expert in cross-selling, adept in problem-solving, and new sales. Achieved significant client satisfaction through adaptability and effective time management.
Sell- Reach out to build connections with referral sources, contact potential clients and win business with exceptional customer service.
Account Management- Handle all clients need from payments to policy changes. Work with all carriers underwriting teams.
Account Reviews- Completed annual reviews with clients to go over current coverages and attempt to cross sell new business.
Sell- Cross sell, as well as prospect for new business with referrals and inbound calls.
Policy Changes- Complete daily policy changes and assist clients with my large book of business. Make sure each client is properly taken care of.
Sales- Locating and utilizing outside lead sources to grow my network. Handle inbound sales calls and walk ins daily. Exceeding monthly sales goal.
Education- Educating and reviewing coverages with clients to enhance Customer Service and make sure they are protected.
Teamwork- Working with account managers and companies to provide a total policy solution for each of my clients.
Systems- Worked with AMS, PL Rater and Assuresign.
Sales- Cross selling existing book and finding new clients
Managing Accounts- Finding the best coverages and making sure all my clients were protected and happy. Working with underwriters and companies daily on new business and renewals.
AMS/PL Rater/Docusign- I was trained in each of these and used them daily.