Tyler Bozarth
Southern Pines,NC
Summary
Dedicated Senior Systems Engineer adept at collaborating with clients and team members to determine job scope and project milestones for mechanical systems projects and cultivating long-term partnerships with vendors and clients. Proactive and structured with a drive for innovation. Expertise includes installing, configuring, monitoring, and training end users on complex systems and infrastructures. Consistently acknowledged for critical thinking and the development of continuous improvement initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Telecommunications Engineer
P3MS
Fort Bragg, NC
01.2023 - Current
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
- Worked in classified environments to implement new solutions/ changes to current solutions
- Maintained documentation for telecommunication systems, equipment inventory and floor plans
- Performed day-to-day monitoring, management, administration and support of alarm systems
- Researched and recommended network and data communications hardware and software
- Installed, maintained and supported voice/data applications
- Ran and analyzed call processing flows and traffic studies to determine optimum configurations
- Analyzed and interpreted complex data from multiple sources.
Senior Systems Engineer
Oceus Networks
Plano, TX
04.2022 - 01.2023
- Hardened Linux and VMWare Servers using the DoD Security Technical Implementation Guide (STIG)
- Collaborated with clients to determine the need and devise appropriate software and hardware solutions
- Designed, Tested and Deployed solutions using Linux servers with Ubuntu 18, 20 and 22, and CentOS 7
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components
- Created manuals and taught training sessions to educate co-workers on new systems
- Effectively communicated new design implementations to customers
- Completed 30 successful Field Acceptance Tests (FAT) and Delivery Functions Tests (DFT) for new customer systems
- Configured, installed, and trained end users on 4G/LTE and 5G telecommunications networks
- Configured various phone models and platforms to work with various different technologies and network configurations.
Systems Engineer
Oceus Networks
Plano, TX
11.2020 - 04.2022
- Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems
- Participated in systems and software requirement reviews to collaboratively develop hardware and connectivity profiles
- Drafted and updated system-level test plans to verify performance metrics during long-term studies
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution
- Responded to service requests during and after business hours
- Installed and configured new devices and system components
- Good analytical and problem-solving skills
- Good breadth of telecommunications technologies
- General Understanding of VPN's and remote access technology.
Network Engineer (Contractor)
A&T Systems Inc.
Fort Bragg, NC
06.2020 - 10.2020
- Creating and maintaining various Virtual Local Area Networks (VLANs) in support of Layer2 requirements
- Worked in classified environments to implement new solutions/ changes to current solutions
- Installing and configuring various Brocade and/or Cisco Network Routing/Switching devices
- Plan, prepare, implement, install, operate and maintain network connectivity to Fort Bragg (ICAN)
- Update and apply Cisco/Brocade operating system patches and software enhancements
- Apply and maintain appropriate Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) configurations for various Cisco/Brocade Network Switching Devices
- Install and configure General Dynamics Keying Generator (KG-175D) and/or KG-175A/G network encryption devices to include updating Communications Security (COMSEC) keys
- Diagnose, troubleshoot and repair any network issues or problems related to network connectivity to include associated VLAN, Multi-protocol Label Switching (MPLS), or Virtual Protocol Label Switching (VPLS) related problems.
Information Technology Specialist
US Army
Fort Bragg, NC
11.2014 - 06.2020
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes
- Experience with CSfC (Commercial Solutions for Classified) kits
- Patched software and installed new versions to eliminate security problems and protect data
- Configured hardware, devices, and software to set up workstations for employees.
Education
Associate of Applied Science - Information Technology
Purdue Global University
West Lafayette, IN05.2023
Skills
- Network security systems
- Routing Protocol experience
- Subnetting expertise
- VLAN aggregation
- Cisco IOS experience
- 10 yrs SOF Experience
- Fiber Distribution
- Fiber Termination
- RF Analysis
- Network Trace Analysis
- Strong troubleshooting skills
- VMWare
- Datacenter network implementations
- Telecommunications
- Linux
- Network Performance Analysis
- Business process improvement
Certification
- Cisco Certified Network Associate (CCNA)
- CompTIA Security+
- CompTIA Server+
- VMware Certified Associate (VCA)
- Active Top-Secret SCI Clearance
References
References available upon request.
Timeline
Senior Telecommunications Engineer
P3MS
01.2023 - Current
Senior Systems Engineer
Oceus Networks
04.2022 - 01.2023
Systems Engineer
Oceus Networks
11.2020 - 04.2022
Network Engineer (Contractor)
A&T Systems Inc.
06.2020 - 10.2020
Information Technology Specialist
US Army
11.2014 - 06.2020
Associate of Applied Science - Information Technology
Purdue Global University
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