Tyler Bradley
Carlsbad,CA
Summary
Dynamic professional seeking a challenging position in the Technology Manufacturing industry, Enthusiastic about recognizing the most efficient methods to resolve issues and improve productivity.
Designed indoor and outdoor spaces utilizing sustainable native low maintenance succulents and irrigation systems to improve both property and life value. Effectively utilized coordination of customer vision both in cost reductions and proof of sustainability concluding with satisfied customers.
Proven track record in compassionate empathetic caregiving and efficient problem-solving. Successfully supported daily living activities enabling positive client experiences through reliability and effective communication by mobilizing the necessary resources
Capable with proven track record in managing customer service teams to deliver superior support. Adept at resolving complex issues and enhancing customer satisfaction. Demonstrated leadership and communication skills to foster collaborative team environment communication. Known for problem-solving abilities and customer-centered approach
Overview
10
10
years of professional experience
1
1
Certification
Work History
In-Home Caregiver
Self
10.2018 - Current
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with handling daily chores and errands by transporting to appointments, purchasing supplies and basic house maintenance
- Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
Manufacturing Operations
Bradley Design & Maintenance
04.2022 - 06.2024
- Collaborated with cross-functional teams to ensure seamless integration of special processes into manufacturing operations.
- Developed long-term strategies for manufacturing operations, aligning with company goals and objectives to drive sustainable growth.
- Troubleshot complex technical issues, providing timely resolutions to minimize downtime in manufacturing operations.
- Implemented data-driven decision making for continuous improvement in manufacturing operations.
Customer Service Lead
Jersey Mike's Subs
03.2015 - 03.2019
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Education
BBA - Business Administration And Management
Cal State San Marcos University
San Marcos, CA06-2024
Skills
- Data analytics
- Artificial intelligence research
- Production proficiency and optimization techniques
- Team leadership qualities
- Continuous improvement initiatives
Certification
- Professional Association of Diving Instructors (PADI)
- Qualified Water Efficient Landscaper (QWEL)
Timeline
Manufacturing Operations
Bradley Design & Maintenance
04.2022 - 06.2024
In-Home Caregiver
Self
10.2018 - Current
Customer Service Lead
Jersey Mike's Subs
03.2015 - 03.2019
- Professional Association of Diving Instructors (PADI)
- Qualified Water Efficient Landscaper (QWEL)
BBA - Business Administration And Management
Cal State San Marcos University
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