Tyler Brann
Jacksonville,NC
Summary
Dynamic Motor Transportation Operator with a proven track record at USMC Camp Lejeune, excelling in route optimization and safety compliance. Recognized for enhancing delivery efficiency and customer satisfaction through effective problem-solving and teamwork. Skilled in vehicle maintenance and adept at managing high-pressure situations while maintaining a friendly, positive attitude.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Motor Transportation Operator
USMC Camp Lejuene
10.2017 - 10.2021
- Operated various types of vehicles for safe transportation of goods across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate records of mileage, fuel consumption, and delivery schedules.
- Coordinated with dispatchers to optimize route efficiency and timely deliveries.
- Trained new operators on safety protocols and operational procedures.
- Implemented best practices for vehicle maintenance, reducing downtime and repair costs.
- Monitored traffic patterns to adjust routes for improved delivery times and customer satisfaction.
- Delivered employees and materials to job sites daily.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Inspected vehicles and completed daily maintenance actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Reported defects, damage, and accidents to proper personnel.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Checked in with dispatch service and updated with current location.
- Oversaw handling and transportation of more than $Amount in equipment while deployed to Location.
- Handled emergency situations calmly, executing appropriate actions under pressure to guarantee mission accomplishment.
Sales Associate
World of Power Sports
01.2022 - 08.2023
- Assisted customers in selecting products and providing detailed product information.
- Processed transactions accurately using point-of-sale systems.
- Maintained store organization and merchandising standards to enhance customer experience.
- Collaborated with team members to achieve sales targets and improve service quality.
- Trained new staff on product knowledge and customer interaction techniques.
- Resolved customer inquiries and complaints effectively, ensuring satisfaction.
- Conducted inventory checks and restocked merchandise to optimize availability.
- Developed promotional displays to attract customer attention and increase sales engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Parts Manager
World of Power Sports
01.2022 - 08.2023
- Managed inventory levels to optimize stock availability and reduce excess parts.
- Implemented process improvements to enhance parts ordering efficiency and accuracy.
- Trained and mentored team members on best practices in parts management procedures.
- Developed vendor relationships to ensure timely delivery of high-quality components.
- Oversaw daily operations of parts department, ensuring adherence to safety standards.
- Streamlined communication between departments to facilitate efficient parts distribution and order fulfillment.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Ordered parts for customers, repair shops, and service departments for use in Type equipment.
- Provided timely, insightful and accurate reports to upper management.
- Supervised and trained staff on product knowledge and customer service.
AMT
08.2023 - Current
- Operated delivery vehicle efficiently, adhering to safety protocols and traffic regulations.
- Managed timely deliveries, ensuring customer satisfaction through effective route planning.
- Assisted in loading and unloading packages, optimizing space for maximum efficiency.
- Maintained vehicle cleanliness and functionality, reporting issues promptly to management.
- Developed strong communication skills while interacting with customers during deliveries.
- Collaborated with team members to enhance workflow and address operational challenges.
- Improved rider safety by conducting thorough pre-ride inspections and addressing any potential issues.
- Assisted with training new riders by sharing expertise on best practices and safe riding techniques, fostering a supportive team environment.
- Followed all traffic regulations diligently, minimizing accidents and upholding the company''s reputation for safe transportation services.
- Maintained a clean and organized vehicle, promoting a positive image for the company and increasing client confidence.
- Exhibited exceptional time management skills when juggling multiple deliveries during peak hours, effectively prioritizing tasks to meet deadlines.
- Adapted quickly to changing weather conditions, adjusting routes as needed to ensure safety and timely deliveries.
Education
High School Diploma -
McArthur High
Decatur, ILSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Decision-making
- Problem resolution
Timeline
AMT
08.2023 - Current
Sales Associate
World of Power Sports
01.2022 - 08.2023
Parts Manager
World of Power Sports
01.2022 - 08.2023
Motor Transportation Operator
USMC Camp Lejuene
10.2017 - 10.2021
High School Diploma -
McArthur High