Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Barista
Advocate Condell Medical Center
11.2021 - Current
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Ability to contribute to a positive work environment
Thorough understanding of food preparation through on-the-job training or a food service course
Attends barista training sessions to attain certification and recertification
Excellent customer service skills
Ability to maintain patient confidentiality
Ability to perform responsibilities in a self-directed environment
Ability to read and understand written and oral communications
Excellent communication and customer service skills to effectively interact with internal and external customers.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Patient Care Companion
Advocate Condell Medical Center
09.2022 - 12.2023
Prevented falls or injuries by actively monitoring patients at risk for mobility issues or confusion.
Safeguarded patient privacy by adhering strictly to HIPAA guidelines when discussing sensitive information with medical staff or family members.
Demonstrated adaptability by effectively caring for patients with diverse medical conditions and backgrounds, tailoring communication styles accordingly.
Collaborated with medical staff to ensure seamless communication and comprehensive patient care.
Lifeguard
Great Wolf Lodge
09.2020 - 10.2021
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Responded to patron incidents in professional and timely manner.
Administered CPR and first-aid following best practices.
Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed " Warning of unsafe activities and enforcing water safety policies and pool regulations " Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary " Assessing conditions for safety and coming up with an action plan for aquatics emergency " Inspecting pool equipment, facilities and water to make sure they are usable and safe " Supervising and assisting in cleaning equipment and facilities " Resolving scheduling conflicts to make sure the pool environment is safe for competitions
Beach Life Guard / Swim Instructor
Lake Bluff Park District
05.2019 - 09.2021
Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed " Warning of unsafe activities and enforcing water safety policies and pool regulations " Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary " Assessing conditions for safety and coming up with an action plan for aquatics emergency " Assisting in cleaning equipment and facilities " Opening and closing the pool each day, depending on schedule and hours " Organizing and overseeing pool parties " Instructing or assisting classes in fundamentals of swimming