Tyler Bratcher
Lexington,KY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Pest Control Technician
Greenix Pest Control
09.2023 - 11.2024
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
Freight Broker
TQL
01.2023 - 09.2023
- Monitored market and negotiated rates based on trends.
- Planned routes for various shipments according to special events, customer needs and weather.
- Communicated with drivers and dispatch to coordinate delivery schedules.
Insurance Broker
TAG
07.2022 - 01.2023
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold whole life and term life insurance policies to new and existing customers.
- Strategized with clients to create customized insurance policy packages while informing clients of investment opportunities to protect assets.
Deli Clerk
Kroger's Grocery
04.2018 - 07.2022
- Greeted customers at deli counter to fulfill requests and answer questions.
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
No Degree - Sociology
University of Kentucky
Lexington, KYHigh School Diploma -
Grayson County High School
Leitchfield, KY05.2016
Skills
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Customer Assistance
- Adaptable and Flexible
- Ability to Lift 50 pounds
Timeline
Pest Control Technician
Greenix Pest Control
09.2023 - 11.2024
Freight Broker
TQL
01.2023 - 09.2023
Insurance Broker
TAG
07.2022 - 01.2023
Deli Clerk
Kroger's Grocery
04.2018 - 07.2022
No Degree - Sociology
University of Kentucky
High School Diploma -
Grayson County High School
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