Tyler Bridge
Phoenix,AZ
Summary
Driven professional with a proven track record at The Keg Steakhouse + Bar, excelling in high-pressure environments and enhancing customer satisfaction. Demonstrates exceptional team collaboration and customer service skills, adept at multitasking and effective time management. Achieved significant improvements in guest experience through proactive problem-solving and a positive, welcoming demeanor.
Overview
3
3
years of professional experience
Work History
Host
The Keg Steakhouse + Bar
06.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Barista
Starbucks
04.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate of Arts - Film And Video Production
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ05.2026
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host
The Keg Steakhouse + Bar
06.2023 - Current
Barista
Starbucks
04.2021 - Current
Associate of Arts - Film And Video Production
Maricopa Community Colleges - Scottsdale Community College
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