Tyler Brooks
Brighton
Summary
Hardworking employee enthusiastic about learning a given field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong leadership, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Salesman
GreenWave Pest Solutions
05.2023 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet the needs of customers
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Coffee Barista
Dutch Bros
05.2021 - 07.2021
- Cleaned counters, machines, and utensils daily.
- Interacted with customers in a positive way during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Warehouse Employee
5280 Produce
05.2020 - 08.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Lead Host
The Bindery
05.2019 - 03.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped line staff fulfill orders when necessary
Education
No Degree - Finance
Louisiana State University And A&M College
Baton Rouge, LA05.2025
Skills
- Adapting to environments
- Critical Thinking
- Client Needs Assessment
- Overcoming Objections
- Client Rapport-Building
- Providing Feedback
Timeline
Salesman
GreenWave Pest Solutions
05.2023 - Current
Coffee Barista
Dutch Bros
05.2021 - 07.2021
Warehouse Employee
5280 Produce
05.2020 - 08.2020
Lead Host
The Bindery
05.2019 - 03.2020
No Degree - Finance
Louisiana State University And A&M College
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