Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Proven to enhance customer satisfaction and team efficiency, I leveraged analytical thinking and excellent communication at Franco's Pizza. Skilled in problem-solving and time management, I consistently delivered top performance, fostering positive experiences and promoting continuous improvement without compromising safety or professionalism.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Ice Hockey Referee
Western New York Hockey Officials Association
09.2018 - Current
Served as an approachable authority figure who fostered a respectful atmosphere both on and off the ice.
Guided teams through penalty situations calmly while maintaining control over potentially heated moments.
Supported league administrators with accurate reporting on game results, incidents, and disciplinary actions taken during games.
Increased understanding of game mechanics among players by explaining rule interpretations when necessary during games.
Contributed to the overall quality of the sport by consistently striving for excellence in officiating performance and upholding the integrity of the game.
Adapted to various levels of play quickly to ensure appropriate enforcement of rules in youth leagues up through high level competitions.
Upheld high standards of professionalism and neutrality, fostering trust among players, coaches, and spectators.
Promoted sportsmanship among players through respectful interactions and conflict resolution strategies.
Demonstrated excellent knowledge of ice hockey rules, ensuring accurate calls throughout games.
Improved communication with fellow officials by regularly participating in pre-game briefings and post-game debriefings.
Continuously improved officiating skills by attending workshops, seminars, and training sessions as required by governing bodies or associations.
Contributed to the development of new referees through mentorship and providing constructive feedback.
Developed strong rapport with coaches and team captains, allowing for open channels of communication during games.
Managed time effectively to balance multiple assignments within tight schedules without compromising quality or diligence in officiating duties.
Pizza Delivery Driver
Franco's Pizza
04.2022 - Current
Improved customer satisfaction by consistently delivering orders on time and with accuracy.
Verified orders prior to completing deliveries to avoid customer complaints.
Maintained a clean driving record, ensuring safe and responsible transportation of food items.
Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
Education
Associate of Applied Science - Computer Science
SUNY Niagara
Sanborn, NY
05.2024
Skills
Quick Learner
Analytical Thinking
Continuous Improvement
Problem-Solving
Safety awareness
Time Management
Hardworking and Responsible
Excellent Communication
Timeline
Pizza Delivery Driver
Franco's Pizza
04.2022 - Current
Ice Hockey Referee
Western New York Hockey Officials Association
09.2018 - Current
Associate of Applied Science - Computer Science
SUNY Niagara
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