Sage Loucks
Oregon City,OR
Summary
Professional with comprehensive background in hospitality industry, prepared to excel in management roles. Proven track record of enhancing dining experiences and fostering positive team dynamics. Committed to collaboration and achieving outstanding results through adaptability and effective problem-solving. Reliable and skilled in staff training, customer service, and operational management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dining Room Manager
Tanner Spring Assisted Living and Memory Care
03.2025 - Current
- Oversaw daily operations of the dining room, ensuring timely, high-quality meal service for residents in accordance with dietary requirements and care plans.
- Supervised, scheduled, and trained dining room staff to maintain excellent customer service and sanitation standards.
- Handled resident concerns and special request with compassion and professionalism to enhance satisfaction and quality of life.
- Maintained records related to food service operations, staffing, and resident feedback.
Activity Assistant
Tanner Spring Assisted Living and Memory Care
12.2022 - 03.2025
- Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
- Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
- Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
- Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.
Shift Lead
Sparky's Pizza
07.2021 - 10.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Estacada High School
Estacada, OR04-2023
Skills
- Sales Reporting
- Collaboration
- Customer service and satisfaction
- Staff Training
- Strong Organization
- Records Coordination
- Calender Management
- Employee scheduling
Certification
CPR/ First Aid
Timeline
Dining Room Manager
Tanner Spring Assisted Living and Memory Care
03.2025 - Current
Activity Assistant
Tanner Spring Assisted Living and Memory Care
12.2022 - 03.2025
Shift Lead
Sparky's Pizza
07.2021 - 10.2023
High School Diploma -
Estacada High School
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