Tyler Brucker

Responsibilities:

• Mow Lawn (Front, Back, and Sides) Empty Bag, and Blow Clippings.

Skills:

• Organized and detail-oriented with a strong work ethic.
• Excellent communication skills, both verbal and written.
• Managed time efficiently in order to complete all tasks within deadlines.

• Performed exterior waxing, carpet shampooing and leather treatment.
• Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
• Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
• Dried exterior of vehicles and vacuumed floors and mats
• Presented work to customers with friendly and professional attitude
• Worked with other team members to provide quality results
• Offered advice and assistance to customers, paying attention to special needs or wants.

• Aid wash line and ensure that quality work is being performed
• Answer customer calls and/or in person questions/complaints
• Maintain an efficient flow of vehicles in and out of the wash
• Maintain equipment and machinery
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Effectively supervised staff by implementing company policies, protocols, work rules and disciplinary action.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Trained and developed personnel to improve safety, employee relations and resolve issues.
• Used detailing and car washing expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Demonstrated a high level of leadership