Effective Supervisor with 7 years of related experience. Effective in providing structured leadership and conflict resolution. I am a compassionate person with an understanding of empathy and proactive care. Over 3 years of experience in the field of behavioral/mental health. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills. Specialties include conflict resolution and de-escalation.
Overview
13
13
years of professional experience
Work History
Independent Contractor
Self-employeed
03.2021 - Current
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Collaborated closely with clients to better understand entire project scope.
Utilized hammers, saws, squares, levels and fastening devices to complete projects.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Consulted with customers to assess needs and propose optimal solutions.
Volunteer Firefighter
Horseshoe bend fire department
Horseshoe Bend, ID
01.2018 - 08.2022
Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
Inspected and maintained firefighting gear to ensure proper functioning.
Responded quickly to emergency calls, providing medical aid where necessary.
Participated in regular drills and training sessions to keep skills up-to-date.
Provided support during hazardous material incidents, including cleaning up spills and containing the area.
Developed strategies for containment of fires based on environmental factors such as wind direction and fuel sources.
Communicated with other members of the team to coordinate activities at a scene.
Maintained records of incident reports, vehicle maintenance logs and call logs.
Conducted public education programs about fire safety topics, such as smoke alarms and home escape plans.
Attended community events to provide information on fire safety awareness initiatives.
Interacted professionally with victims, witnesses and other personnel associated with an incident.
Supported rescue operations by providing assistance in searching for missing persons.
Coordinated efforts between multiple emergency response teams during major incidents.
Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.
Checked hoses and breathing masks after fire calls to determine proper functionality.
Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
Trained continuously to maintain required physical fitness for demanding work.
Controlled and extinguished fires using manual and power equipment.
Utility Locator/Lead Low Volt Cable Technician
4 Corners Communications
03.2021 - 08.2022
Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
Performed troubleshooting of systems with techniques such as speed and ping tests.
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Responded to service requests during and after business hours.
Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Reviewed maps and blueprints to identify locations for and sizes of underground utilities
Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
Identified depths of water, sewer, gas, cable, oil and electric lines using 3M Dynatel pipe/cable locator equipment and blue prints provided by utility companies.
Assistant Maintenance Supervisor
Horseshoe Bend School District
10.2018 - 03.2021
Used Microsoft Word and other software tools to create documents and other communications.
Led projects and analyzed data to identify opportunities for improvement.
Worked closely with Maintenance Director to maintain optimum levels of communication to effectively and efficiently complete projects.
Carried out day-day duties accurately and efficiently.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Supervised 4 employees and scheduled shifts.
Paraprofessional
Horseshoe Casino
Horseshoe Bend, ID
08.2018 - 08.2020
Assisted teachers with planning and preparing lessons for students.
Provided guidance to students in the classroom setting.
Created and maintained positive relationships with students, parents, and colleagues.
Supervised small groups of students during instruction time.
Administered assessments to determine student's academic performance levels.
Helped implement behavior management strategies for individual students.
Assisted in the implementation of educational programs for special needs children.
Conducted one-on-one tutoring sessions with struggling students when needed.
Residential Property Manager
Canyon Street Mobile Home Park
09.2017 - 11.2018
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Processed project change requests and performed coverage research to handle repair issues.
Communicated with clients and tenants while offering strategic solutions to remedy problems.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Oversaw management of 34 properties while providing general service to tenants.
Warehouse Manager
Jeld-Wen Windows&Doors
03.2015 - 01.2017
Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Provided updates on critical shipments to corporate departments and customers.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Laborer/Service Technician
Arizona Automation Security
06.2011 - 03.2013
Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Explained diagnostic findings to customers and outlined repair or service options.
Cleaned and lubricated parts to keep equipment operating at peak performance.
Evaluated systems according to predetermined checklist and noted issues.