Tyler Burns
Denver,NC
Summary
Adept at enhancing customer experiences and sales through exceptional service and suggestive selling, I excelled in high-volume dining environments at J.R. Cash's and Fresh Chef Kitchen. My strong work ethic and guest engagement skills led to significant improvements in service quality and customer satisfaction, showcasing my ability to multitask and resolve concerns swiftly.
Overview
6
6
years of professional experience
Work History
Server
J.R. Cash's
09.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated close relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Fresh Chef Kitchen
06.2018 - 09.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Arts - Business
Central Piedmont Community College
Charlotte, NC05.2024
High School Diploma -
East Lincoln High School
Denver, NC05.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
- Sales Techniques
- Order Accuracy
- Quality Control
- Suggestive Selling
Timeline
Server
J.R. Cash's
09.2020 - Current
Server
Fresh Chef Kitchen
06.2018 - 09.2020
Associate of Arts - Business
Central Piedmont Community College
High School Diploma -
East Lincoln High School
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