Tyler Burroughs
Grand Prairie,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Non CDL Driver-Stake Bed/Pickup position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Forklift Tire Technician
Shoppa's Material Handling
2023.07 - 2024.03
- Install and perform tire services on forklifts and other related material handling equipment in the shop and at customer locations by using the mobile tire press truck
- Observing forklift checking for leaks or additional damages or other inspection
- Safely, efficiently, and properly mount/dismount various sizes and types of industrial tires, utilizing a hydraulic 250-ton press inside the mobile tire truck
- Ensure regular service maintenance is performed on tire truck
- Assure that all tools including jacks, rings, stands, etc are kept in good condition & Restocking the tire inventory on the truck
- Complete tire work orders with model, serial numbers, hour meter readings, and note any repairs needing to be done
- Complete and submit all paperwork (work orders and timecards) every day per company guidelines
- Conduct regular safety inspections and provide recommendations for improving forklift tire maintenance procedures to enhance workplace safety and reduce the risk of accident.
- Built strong relationships with customers by following up on previous purchases and suggesting new products.
- Reduced downtimes by promptly addressing maintenance issues and coordinating repairs for rental equipment.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Resolved customer disputes to maintain positive relationships and increase customer base.
Part-Time Garden Recovery Associate
The Home Depot
2023.04 - 2023.10
- Recovering the department during its busiest season
- Setting out plants, replenishing stacked soil, bringing freight from the overhead space to fill the empty spots on the shelves, and overall cleanup
- Serves as an aid to customers with everything from mulch and flowers to a lawnmower
- Greets every customer and responds to the questions that they have, improves engagement with merchandise, and also provides excellent customer service
- Achieves the goals established by the company
- Operates the equipment of the store, the telephone; and paging system; forklifts, pallet jacks, and tail zones
- Unloads shipment of materials and goods using forklifts or pallet jacks
- Improves and maintains the beauty of the company's environment
- Receives, unloads, and stocks the shelves with transferred or new merchandise
- Enhancing the visual merchandising displays in the garden department to attract and engage customers, creating an inviting and aesthetically pleasing shopping environment that increases sales and customer satisfaction.
Personal Shopper
Sam's Club
2021.11 - 2023.06
- Supporting customers with placing orders and making payments via the phone, online or in person
- Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service
- Responding to customer issues, supply shortages, and inferior products to management immediately
- Collaborating with store departments to ensure efficient services delivery
- Leveraging customer feedback to improve the personal shopping experience and enhance customer loyalty at Sam's Club
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet customer satisfaction
- Maintained up-to-date knowledge of products and services offered to customers.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
- Communicated customer feedback and complaints to team members to promote proper resolution.
Rural Carrier Associate
United States Postal Service
2019.05 - 2021.11
- Determined delivery route for efficiency and productivity
- Keeping detailed records of attempted and missed deliveries
- Maintained the cleanliness and working order of company vehicle, adhering to preventive maintenance schedule
- Implementing innovative delivery strategies to enhance customer satisfaction and optimize delivery routes in rural areas
- Utilize knowledge of local communities to build strong relationships with residents along delivery route, ensuring exceptional customer service and community engagement
- Developing strong relationships with local communities to improve delivery efficiency and foster positive public perception of the Postal Service
- Integrating technology solutions, such as GPS tracking systems, to monitor delivery routes and provide real-time updates to customers, ensuring efficient and accurate delivery services in rural areas.
Automotive Inventory Associate
Car Max
2018.01 - 2019.04
- Transfer documentation tags to and from vehicles for CarMax inventory log
- Organize and maintain inventory records accurately to ensure efficient tracking and retrieval of vehicles for sales and customer service purposes
- Conducting regular inventory audits to ensure accuracy and compliance with company standards, identifying and addressing any discrepancies promptly
- Collaborate with the sales team to identify trends in customer preferences and popular vehicle features to optimize inventory selection and meet customer demand effectively
- Implement innovative tracking technology or software to streamline inventory management processes and improve accuracy in vehicle tracking and retrieval
- Implementing a vehicle condition grading system to ensure accurate assessment and categorization of inventory, guiding pricing strategies and optimizing customer satisfaction with vehicle quality and value.
- Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
- Coordinated logistics for delivery and pick-up of rental equipment, ensuring smooth operations and customer satisfaction.
Education
Associate Of Applied Science - Information Technology
Tarrant County College
Arlington, Texas05.2026
Bachelor Of Applied Science - Business Administration And Management
Troy University
Troy, Alabama05.2017
Advanced Career Technical Diploma -
Clarke County High School
Grove Hill, Alabama05.2015
Skills
- Computer
- Inventory
- Industrial Machinery
- Preventive Maintenance
- Automotive Inventory
- Services Delivery
- Inspection
- Material Handling
- Material Handling Equipment
- Tire Inventory Management
- Hydraulic Press
- Workshop Safety
- Safety Inspections
- Technical Troubleshooting
- Equipment Maintenance
- Safety Compliance
- Inventory Management
- Tools
- Mechanical
- Logistics
- Quality Control
- Customer Service
- Shipment Handling
- Inventory Accuracy
- Attention to Detail
- Computer Skills
- Troubleshooting
- Problem-Solving
- Calm Under Pressure
- Basic Math
- Dependable and Responsible
- Teamwork and Collaboration
- Flexible and Adaptable
- Good Telephone Etiquette
- Organization and Time Management
- Research
- Cultural Awareness
- Verbal Communication
- Multitasking proficiency
- Punctuality
- Microsoft office
Timeline
Forklift Tire Technician
Shoppa's Material Handling
2023.07 - 2024.03
Part-Time Garden Recovery Associate
The Home Depot
2023.04 - 2023.10
Personal Shopper
Sam's Club
2021.11 - 2023.06
Rural Carrier Associate
United States Postal Service
2019.05 - 2021.11
Automotive Inventory Associate
Car Max
2018.01 - 2019.04
Associate Of Applied Science - Information Technology
Tarrant County College
Bachelor Of Applied Science - Business Administration And Management
Troy University
Advanced Career Technical Diploma -
Clarke County High School
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