Always looking to grow and learn. Authorized to work in the US for any employer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Owner/Operator
Tkperformance
04.2022 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Developed business plan, processes and procedures to provide superior Product or Service to customers.
Kept all building areas and equipment functional and well-organized to promote business performance.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Negotiated contracts with vendors to secure favorable terms for the business.
Trained and motivated employees to perform daily business functions.
Implemented effective financial management practices, improving cash flow and profitability.
Assessed income and expenses and adapted plans to improve profit levels.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
Optimized workflow processes through careful analysis of operational needs and resource allocation.
Fostered strong professional network and partnership building skills to connect with quality leads.
Contributed positively to the local community through involvement in various events or charitable organizations.
Developed long-term strategic goals for the business based on market trends analysis.
Prepared annual budgets with controls to prevent overages.
Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
Developed comprehensive training programs for employees to enhance skills and improve productivity.
Performed statistical analyses to gather data for operational and forecast team needs.
Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
Operated with safety and skill to avoid accidents and delays.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Plant Production Supervisor
APX York Sheet Metal
01.2021 - Current
I manage and delegate all jobs in and out of the facility working closely with other facilities manager's
I Manage the team team to guide them though there work day
I deal with all obstacles and problems in the facility
In force all company policy's
I make sure we stay in supplies and materials need for the facility and any jobs that go through the facility
I do scheduling and payroll
This is a quick detail of what I do there I am sure I'm missing something's
I have computer skill strong organizational skill, good with delegating what is needed
I have 5 + years of manufacturing experience
I also have some knowledge of G code and M code due to are lasers use/run on raw G code and M code to make changes.
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