Tyler Carpenter
Parkersburg
Summary
Im a dynamic individual with personal experience in substance abuse disorder i have a talent for navigating challenges. I Bring strong problem-solving skills and proactive approach to new tasks. I'm Known for my adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. And my eagerness to help others find sobriety and a new way of living. I have a certification in (MHFA) Mental Health First Aid as well as a Certification in (CHW) Community Health Workers
Overview
1
1
Certification
Work History
Grillman/Cashier/Server
Gino's Pizza and Spaghetti House
- Supported positive workplace culture among team members through open communication channels.
- Streamlined kitchen operations for improved efficiency and reduced waste through diligent inventory management.
- Contributed to recipe refinement processes alongside head chef based on customer feedback analysis.
- Assisted in maintaining cost-effective operations by monitoring food waste and implementing appropriate inventory controls.
Personal Phone Banker
GC Services
- Supported positive workplace culture among team members through open communication channels.
- Streamlined kitchen operations for improved efficiency and reduced waste through diligent inventory management.
- Contributed to recipe refinement processes alongside head chef based on customer feedback analysis.
- Assisted in maintaining cost-effective operations by monitoring food waste and implementing appropriate inventory controls.
- Recognized potential fraud risks early through vigilant monitoring of account activity; took appropriate steps to protect clients and bank from loss.
- Processed transactions accurately to facilitate seamless account management for customers over the phone.
- Enhanced customer satisfaction by providing personalized banking solutions and efficient account management.
- Contributed to increasing customer retention with prompt, courteous, and knowledgeable service.
- Conducted thorough assessments of customers'' financial situations before recommending appropriate products or services tailored to their individual needs.
- Managed a high volume of inbound calls, maintaining professionalism and accuracy throughout each interaction.
- Collaborated with other team members to resolve complex issues efficiently and effectively for customers.
- Fielded difficult questions from frustrated callers calmly; took time necessary for researching answers while keeping clients well-informed throughout process, alleviating concerns.
- Handled sensitive financial information securely while adhering strictly to privacy guidelines and requirements.
- Assisted customers in navigating online banking platforms, resulting in improved user experience and increased digital adoption rates.
- Maintained up-to-date knowledge on bank products, services, and regulations to provide accurate information to customers.
- Provided expert guidance on loan applications, ensuring clients understood repayment terms while helping them make informed decisions about their finances.
- Improved customer satisfaction by going above-and-beyond to answer questions and offer expert support.
Education
High School Diploma - General Studies
Calhoun County Middle/High School
Mount Zion, WV05.2014
Skills
- Leadership qualities
- Kitchen safety
- Cleaning procedures
- Knife skills
- Stress tolerance
- Cross-contamination prevention
- Grill mastery
- Food quality assurance
- Equipment handling
- Quick-learning
- Strong work ethic
- Willing to learn
- Teamwork and collaboration
- Team player
- Customer service
- Creative problem solving
- Flexible schedule
- Interpersonal relationships
- Conflict mediation
Certification
Mental Health First Aid , Community Health Worker, Narcan Train The Trainer
Timeline
High School Diploma - General Studies
Calhoun County Middle/High School
Grillman/Cashier/Server
Gino's Pizza and Spaghetti House
Personal Phone Banker
GC Services
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