Tyler Carter
Detroit
Summary
Experienced with community outreach and relationship management. Utilizes effective communication to build trust and rapport with diverse stakeholders. Track record of successfully implementing initiatives that address community needs and foster positive change.
Overview
13
13
years of professional experience
Work History
Community Liaison
City of Detroit
06.2023 - Current
- Served as a liaison between different departments internally ensuring maximum efficiency in addressing community needs.
- Coordinated and executed community programs, including volunteer recruitment, event organization, and strategic planning.
- Leveraged public relations resources and communicated key information to residents through newsletters, press releases, and other publications.
- Evaluated existing services and identified opportunities for improvement, ensuring alignment with community needs.
- Built and maintained strong relationships with local stakeholders and partnered with similar organizations to share resources.
- Assisted individuals in navigating government departments and accessing programs, providing advocacy and support as needed.
- Advised staff on cultural best practices and developed outreach strategies to engage diverse community groups.
- Managed public meetings and forums, fostering community engagement and participation.
Boom Operator
Gaff Baby Productions
07.2020 - Current
- Oversaw the use and maintenance of audio equipment, ensuring functionality and readiness for each take.
- Collaborated closely with the sound mixer to maintain consistent audio levels and sound quality throughout the shoot.
- Assisted in troubleshooting and resolving technical issues with audio equipment to avoid production delays.
- Delivered consistent audio performance across multiple projects utilizing strong organizational skills and attention to detail.
- Monitored audio levels, adjusted gain, and performed real-time sound checks to ensure clear, balanced audio during recordings.
- Consistently met tight production deadlines by prioritizing tasks effectively and working collaboratively with team members.
- Anticipated potential audio problems before they occurred by conducting thorough pre-production walkthroughs of filming locations.
- Performed minor repairs and maintenance on microphones and audio gear to keep equipment in optimal working condition.
Security Guard
Diversified Security
07.2015 - Current
- Provided escorts for employees entering and exiting the building after hours.
- Answered questions from the public regarding facility rules and regulations.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Observed surveillance cameras for any suspicious activity or intruders.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Maintained order during special events such as concerts and conferences.
- Provided customer service assistance to staff and visitors in a professional manner.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Conducted daily security patrols of assigned areas.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Sales Associate
Wild Bills Tobacco
02.2022 - 06.2023
- Conducted inventories on a regular basis to track stock levels.
- Computed purchases and received and processed cash or credit payment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled returns and exchanges according to company policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained records related to sales for store management.
- Maintained up-to-date knowledge of store merchandise and policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Scanned items and checked pricing on cash register for accuracy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped with purchases and signed customers up for rewards program.
Community Service Organizer
Wayne State University Center for Urban Studies
05.2016 - 06.2020
- Cultivated relationships with key stakeholders, including local government officials and business leaders, to leverage additional support for community projects.
- Recruited trained, and managed a team of dedicated volunteers for effective community service implementation.
- Streamlined processes within the organization by implementing efficient systems for volunteer management, event planning, and communication.
- Increased local awareness of social issues through educational programs and outreach initiatives.
- Led and coordinated community clean-up initiatives, managing volunteer teams to ensure efficient waste removal, recycling, and environmental sustainability.
- Safeguarded confidential documentation in compliance with HIPAA regulations, maintaining data integrity and privacy.
- Provided mentorship and strategic guidance on community engagement, fostering lasting partnerships and collaboration.
- Collected community feedback through surveys, identifying critical needs and shaping future project initiatives.
Server Assistant
The Whitney Restaurant Detroit
08.2019 - 05.2020
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Checked in with customers throughout their meal to ensure satisfaction.
- Participated in weekly meetings with management team to discuss operational goals.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Carried food orders to specific restaurant tables and served guests.
- Supported serving staff in delivering accurate and well-presented food orders.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Greeted guests and answered any questions they had about the menu.
- Resolved guest complaints to maintain complete customer satisfaction.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Complied with health and safety rules, regulations and procedures to maintain safe environment.
- Set up food and beverage trays and carts in anticipation of incoming orders.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Set up tables and chairs for parties and large groups.
- Retrieved and transported dirty tableware to dishwashing area.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Animal Care Technician
Detroit Animal Care and Control
06.2018 - 07.2019
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Provided support in maintaining detailed records regarding animal adoptions or transfers.
- Assisted with euthanasia procedures when necessary.
- Prepared food to meet needs of animals under care with appropriate meals.
- Socialized animals to prepare for adoption.
- Screened individuals interested in adopting pets.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Administered medications according to prescribed schedules and monitored response to treatment.
- Ensured proper animal housing and husbandry, including feeding, watering, sanitation, enrichment, and exercise.
- Ensured that all safety precautions were taken while working with hazardous materials such as cleaning supplies.
- Walked and exercised the dogs.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Assisted veterinary staff with medical procedures and treatments as needed.
- Transported animals safely between locations using approved carriers, cages, vehicles.
- Prepared food items for various species according to established guidelines and diets.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Collected samples such as bloodwork or fecal matter for laboratory analysis when necessary.
- Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
- Monitored animals for signs of illness or injury and reported any changes to supervisor or veterinarian immediately.
- Played with dogs and cats to maintain socialization and reduce stress.
- Cleaned cages, kennels, runs, toys, dishes on a regular basis using appropriate disinfectants and cleaning agents as directed by supervisor.
- Assessed animals for injury and illness.
Cashier
Chipotle Mexican Grill
03.2016 - 05.2018
- Counted and balanced cashier drawers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained work area and kept cash drawer organized.
- Collected payments and provided accurate change.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Library Technician
Wayne State College
09.2014 - 02.2016
- Utilized library database software to catalog, track, and update materials, ensuring efficient record-keeping.
- Managed interlibrary loan processes, including sourcing, processing, and fulfilling requests across networks.
- Organized and maintained library collections, ensuring accurate classification and cataloging using the Dewey Decimal System.
- Scanned and digitized documents for storage in online databases, enhancing accessibility and archival processes.
- Researched and sourced online resources to fulfill specific patron requests beyond the local collection.
- Assisted institutional staff by locating and providing materials for special projects and research needs.
- Monitored and generated overdue notices, following up with patrons to recover items and ensure accurate circulation.
- Prepared and generated reports related to circulation, overdue items, and lost materials for library management.
- Processed new materials, including books, magazines, and multimedia, for circulation and use by patrons.
Sales Representative
Cutco
03.2012 - 08.2013
- Organized client visits, presentations, product demonstrations and trade shows.
- Recruited, hired and trained new hires to optimize profitability.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Produced sales documents, finalized deals and filed records.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Generated new sales leads through cold calling and networking activities.
- Replenished and arranged items to maintain appearance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor's degree - Media Studies
Wayne State University
Detroit, MI05.2024
Skills
- Project management
- Partnership development
- Stakeholder engagement
- Multi-tasking strength
- Excellent people skills
- Cross-departmental collaboration
- Multimedia editing
- Podcast production
- Content development
- Production scheduling
Timeline
Community Liaison
City of Detroit
06.2023 - Current
Sales Associate
Wild Bills Tobacco
02.2022 - 06.2023
Boom Operator
Gaff Baby Productions
07.2020 - Current
Server Assistant
The Whitney Restaurant Detroit
08.2019 - 05.2020
Animal Care Technician
Detroit Animal Care and Control
06.2018 - 07.2019
Community Service Organizer
Wayne State University Center for Urban Studies
05.2016 - 06.2020
Cashier
Chipotle Mexican Grill
03.2016 - 05.2018
Security Guard
Diversified Security
07.2015 - Current
Library Technician
Wayne State College
09.2014 - 02.2016
Sales Representative
Cutco
03.2012 - 08.2013
Bachelor's degree - Media Studies
Wayne State University
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