Tyler Casey
Rockaway,NJ
Summary
Energetic and results-driven driver with a strong customer service background. I have a natural propensity towards constant improvement.
Overview
6
6
years of professional experience
Work History
Supply Driver
WB Mason
05.2019 - Current
- Innovation and Implementation: Pioneered the introduction and execution of a new digital scanning system to replace outdated signature processes, enhancing workflow efficiency and reducing error rates
- Route Management: Engineered and sustained highly efficient delivery routes across Northern New Jersey, optimizing logistics to improve delivery times and reduce costs
- Training and Safety Programs: Actively collaborated with warehouse management to train new drivers and recertify existing staff in safety protocols, elevating the overall safety standards
- Client Relationship Management: Established and nurtured strong relationships with a diverse clientele, ranging from hospice care providers to scrap yards, ensuring tailored service delivery that meets varied customer needs
- Cross-Functional Collaboration: Worked closely with sales, receiving, customer relations, and deployment teams to coordinate seamless delivery processes, ensuring high customer satisfaction
- Communication Excellence: Consistently communicated critical issues related to trucks, scanners, workflows, and customer interactions to management, ensuring swift resolutions and maintaining high operational standards.
Casual Box Truck Driver
UPS
10.2018 - 05.2024
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
Box Truck Driver
Fedex
01.2019 - 05.2019
- Implemented safety and compliance controls to ensure driver protection
- Overhauled outdated navigation system by initiating state of the art application based GPS
- Designed sortation system for loading trucks now used by all team members
Education
Bachelor of Science - Entrepreneurial Studies, Biomedical Photography
Rochester Institute of Technology
Rochester, NY05.2008
Skills
- Driving Communication
- Organization
- Customer service
- Time management
- Communication skills
- Goal Oriented
- Efficiency
- Time Management
- Valid Driver's License
- Customer Service
Timeline
Supply Driver
WB Mason
05.2019 - Current
Box Truck Driver
Fedex
01.2019 - 05.2019
Casual Box Truck Driver
UPS
10.2018 - 05.2024
Bachelor of Science - Entrepreneurial Studies, Biomedical Photography
Rochester Institute of Technology
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