Tyler Cates
Valley Center,CA
Summary
Driven by a proven track record in social media management and content creation, I enhanced Prynt Digital's customer engagement significantly. My expertise in photo and video editing, coupled with exceptional teamwork, has led to innovative campaigns and a loyal following. My approach prioritizes results, leveraging digital media skills and relationship-building to exceed employer expectations. Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. Creative Social Media Manager experienced in managing social media programs across [Number] consumer properties. Proactive and hardworking individual talented in program integration, strategic planning and social marketing evaluation. Computer proficient with superb skills in [Software] and [Software].
Overview
8
8
years of professional experience
Work History
Social Media Manager
Prynt Digital
01.2024 - Current
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Designed and implemented social media strategies to align with business goals.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Increased brand awareness by developing and implementing effective social media strategies.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Analyzed and reported social media and online marketing campaign results.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
Photographer
Tyler Cates Photos
05.2017 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Offered image proofs to help clients choose best photos from shoot.
Vinyl Installer
DH Graphics
01.2017 - 01.2024
- Reduced installation time by consistently following proper procedures and utilizing appropriate tools.
- Boosted company reputation through meticulous attention to detail in each vinyl installation job completed.
- Maintained a safe work environment, adhering to safety guidelines and protocols during installations.
- Exceeded client expectations with precise cutting and seamless application of vinyl materials for various surfaces.
- Skillfully performed removal of old vinyl or other materials, preparing surfaces for new installations without causing damage to underlying structures.
- Provided exceptional customer service, addressing concerns and answering questions throughout the installation process.
- Consistently met project deadlines by effectively prioritizing tasks and managing workload.
- Enhanced customer satisfaction by efficiently installing high-quality vinyl materials for various projects.
- Established strong relationships with suppliers, negotiating favorable terms that benefited both parties while ensuring timely deliveries of needed materials.
- Streamlined workflow processes by maintaining organized workspaces and keeping inventory well-stocked at all times.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Valet Manager
Temecula Valley Valet
06.2017 - 06.2020
- Ensured timely vehicle retrieval through effective management of traffic flow within the parking area.
- Trained new team members in proper valet procedures, ensuring consistent high-quality service.
- Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
- Enhanced overall guest experience by greeting guests warmly upon arrival, assisting with luggage, and providing local information as needed.
- Implemented tracking systems for keys and vehicles, reducing instances of lost or misplaced items.
- Conducted regular performance evaluations for staff members, providing feedback and coaching as needed to improve overall team performance.
- Maintained a clean and organized parking area to ensure quick and easy access to vehicles.
- Developed strong relationships with clients by providing courteous and professional service at all times.
- Reduced wait times for customers by implementing efficient vehicle retrieval systems.
- Resolved customer complaints or problems to decrease escalation issues to corporate.
- Trained service staff on latest policies and procedures.
Mobile Detailing
Pristine Detailing
05.2016 - 07.2018
- Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
- Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
- Reduced environmental impact through the use of eco-friendly products and responsible waste disposal practices.
- Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
- Established trust and rapport with clients through clear communication and dedication to understanding their specific needs.
- Ensured long-lasting results for clients by applying proven preservation methods during each detailing process.
- Cultivated lasting relationships with repeat clientele through personalized care and unmatched service excellence.
- Streamlined workflow efficiency by implementing effective time management strategies, resulting in timely completion of tasks.
Education
High School Diploma -
Murrieta Valley High School
Murrieta, CA06.2016
Skills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Social Media
- Digital Media
- Social Media and Promotions
- Content Development
- Social Media Strategy
- Photography and Videography
- Attention to Detail
- Networking and relationship building
Timeline
Social Media Manager
Prynt Digital
01.2024 - Current
Valet Manager
Temecula Valley Valet
06.2017 - 06.2020
Photographer
Tyler Cates Photos
05.2017 - Current
Vinyl Installer
DH Graphics
01.2017 - 01.2024
Mobile Detailing
Pristine Detailing
05.2016 - 07.2018
High School Diploma -
Murrieta Valley High School
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